Hi Chandra, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how vital a good secure fit is with your earbuds for an uninterrupted and prolonged listening experience. We have provided a link to an article to help you with the fit of your earbuds, and recommend following up with a fit test when you are connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Toni, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We couldn't be happier to hear you are having such a great experience with your earbuds and enjoying the enhanced audio quality. Please, don't hesitate to reach out to us again any time in the future if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages