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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Dec 18, 2024
Randall
3 out of 5 stars review

If you have the pro 2's, keep them

The sound quality of the earbuds is good. I had the Galaxy buds Pro 2 that I traded in for these. I don't like the pinch/tap method to change the track or raise/lower the volume. It only works two out of 10 or so times. Really have to mess with it in order for it to work which is very frustrating. Buds Pro 2 were much easier to operate with a simple touch of one finger. I regret trading them in but it's too late now. Hoping I will get used to the pro 3's, but I would not recommend them

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Randall. We're excited to hear you appreciate the sound quality! The Buds3 Pro provides our best and most immersive audio experience. They come with features such as Wind Shield, Blade Light, Swipe Control, and Pinch Control. While we understand that the touch controls can take some getting used to, they are designed to offer a seamless and intuitive experience once you’ve adapted to them. We encourage you to explore the various customization options available in the app to tailor the controls to your liking. We strive to continuously improve our products, and your input is invaluable in helping us enhance user experience. We hope you continue to enjoy your Galaxy Buds3 Pro and discover all their features! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Aug 29, 2024
npfosse
2 out of 5 stars review

Mic doesn't work with PC

MIC DOES NOT WORK WITH WINDOWS 11. It is only receiving at 3-11% microphone volume even when set to 100%. Searching finds that this is a common issue going back to other models of Buds but Samsung refuses to acknowledge it is a bug. Chatted support and they just said "have you tried it with other devices?". Tried on a 2nd Windows PC and same thing - microphone at 3% so the other end can't hear you at all. Told support that and they said "Well, did you try it with a phone?". It does work when paired to my android, but I purchased these to use VOIP on my PC. Great sound quality, but don't buy if you want to use as a headset with a PC.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Npfosse, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you and wanting to ensure the crystal clear quality and hands free experience. We would be more than happy to help you troubleshoot this experience and recommend the following steps: Make sure that the microphone or headset is connected correctly to your computer. Make sure that the microphone is positioned correctly. Increase the volume of your microphone. Here's how to do this in Windows 11: Select Start > Settings > System > Sound. In Input, select a microphone to see its properties. In Input volume, make sure the blue bar adjusts as you speak into the microphone. If it doesn't, go to Test your microphone and Start test. This will help you troubleshoot any issues with your microphone. If this does not help you resolve this experience with your earbuds, we also recommend reaching out to the software company you are using for your VOIP calls. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 7, 2025
Itgemkim
2 out of 5 stars review

This buds 3 pro is okay

[This review was collected as part of a promotion.] I use this for listening music and taking calls, etc. Overall it is okay product but I dont think it is better than previous model. Battery life is shorter, and when you are in ambient sound mode or adaptive mode, sometimes one side suddenly turns off the mode and goes to noise canceling by itself. I have to take it off and put it back into the ears to goes back to the mode that I want.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know you're using them for music and calls, and your feedback is valuable as we work to enhance the experience. We noted your concern about the battery performance compared to earlier models. To conserve battery power on your earbuds, making a few simple adjustments can significantly extend their lifespan when you need them most. Always store your earbuds in their charging case with the cover closed when they are not in use, as this helps maintain their charge. Additionally, consider adjusting the notification settings through the Galaxy Wearable app on your connected phone, or if you're using iOS, make the necessary changes in the Galaxy Buds app to minimize background activity that can drain the battery. Regarding the switching between ambient sound and noise-canceling modes, we want to ensure you have a smooth experience. We recommend resetting your buds. You can reset all your earbuds' settings. On the Galaxy Wearable screen of your mobile device, tap Earbuds settings, and then tap reset. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 3, 2024
Gstern
2 out of 5 stars review

Sad Sad Sad

Horrible. They do not stay properly in my ear. I also keep ripping the rubber tips while I remove them when I clean them. I have had problems charging them as well.... i need to take them out and put them in around 3 times for the charging to start..... should have stuck with the buds 2 pro

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hello Gstern, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it is to have a brand new device that is not aligning to your expectations and needs. We have provided links to articles to help you with the fit of your device, and to a video to help you change the ear tips with ease. We have also shared a link to the Samsung Support Team and warranty information for your device to assist you with the battery and help you have the intended experience with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

Aug 26, 2024
Clorox98
5 out of 5 stars review

Amazing Sound Quality

[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro have the best sound quality out of any Bluetooth earphones I've ever tried. They support lossless audio that can normally only be fully enjoyed with expensive wired earphones. This has allowed me to enjoy my music far more. In addition, the Galaxy AI features all work great. The AI voice detect is awesome when your trying to have a conversation with both earbuds in and the AI phone quality enhancement is greatly noticeable and appreciated. The only problem is the AI features performance in high volume areas, but that is to be expected. Even so the features still far exceed those of other earphones in the same price bracket. I would definitely call my Galaxy Buds 3 Pro a solid purchase. P.s. My pair didn't come with any of the common defects.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 16, 2025
xxIzumiToeZxx
5 out of 5 stars review

Ear Buds made with stability.

[This review was collected as part of a promotion.] As a previous owner of the Samsung Ear Buds pro, I thought they were poorly designed. As, I'm sure for all, the problem was keeping your Buds in your ears. I skipped out on the 2nd generation and then saw these. I can actually go working out, sleep, do what I ever I want to do while wearing them and not worry about them falling out. The sound quality is great and the functions on the Buds are cool. I can pause, skip, and lower the volume with just a touch of either bud without pestering with my device. Overall, it's a great product.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 11, 2025
Audiophile21
5 out of 5 stars review

Excellent sounds with some minor issues

[This review was collected as part of a promotion.] Excellent Sound with Some Minor Issues The Galaxy Buds3 Pro deliver amazing audio quality, especially if you're a Samsung user. The sound is clear, rich, and balanced, with deep bass and crisp highs. Active Noise Cancellation (ANC) works well, though not quite on the level of some competitors. The new stem design is comfortable and fits securely, making them great for workouts or long listening sessions. A cool feature is the hands-free voice control, which lets you adjust volume or playback without saying “Hey Bixby.” It’s a game-changer, especially when your hands are full. Battery life is solid, and they integrate seamlessly with Samsung devices. But there are a few odd issues. The most annoying? If you hold them in your hand, they sometimes make a weird screeching sound—it’s unsettling and unexpected. Also, no multipoint Bluetooth, so switching between devices isn’t seamless. Despite this, if you’re deep in the Samsung ecosystem, these are some of the best earbuds out there.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 25, 2025
ThiccVikk
5 out of 5 stars review

Music sounds better with you, baby!

[This review was collected as part of a promotion.] Stardust couldn't have said it any better! Crisp, clear and unforgettable sound, even with voice! It can feel like the person is right next to you! Also just entertainment while watching videos, I think I heard the pin drop in the background of the action movie I was watching! Seriously serving all the vibes and always ready to take on any environment I'm in because I'm always in my world! Thanks Samsung!!!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 25, 2025
Wagsdad
5 out of 5 stars review

Buds 3 Pro

[This review was collected as part of a promotion.] I love them! I use my Buds 3 Pro every day. They are great. The sound quality is fabulous. I use them during work and I am physically active all day long and they stay in my ear. They are seamless when they switch between devices. Seamless action across apps! The active mouse cancelation is great and when I need to talk with co workers I love how the sound decreases and i don't have to do anything. I work with my hands so the hands free voice controls is really convenient. Great product!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 29, 2024
Toys85
5 out of 5 stars review

Best of ambient and vocal sound.

[This review was collected as part of a promotion.] The new galaxy buds3 pro are now my favorite go to for my music, calls, and live translation. Premium sound at its best and great noise cancelation. Extra ear tips and the buds light up and have 3 light options or you can turn them off. Definitely light and powerful.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992