Thank you so much for your review, Coco! It’s awesome to see you’re enjoying the Buds3 Pro. We designed them with impressive sound quality and innovative AI controls to really enhance your listening experience. With the ability to provide up to 26 hours of playtime on a single charge, you can enjoy your music or take calls without constantly worrying about recharging. When you use the fully charged case, that time can extend to an incredible 30 hours! We love that you’re experiencing these features and the battery life. If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Dony! We're more than happy to see that everything is working well for you. However, we understand that you are having some concerns with charging. To ensure optimal charging, please use the included USB cable with a Samsung-approved wall adapter, which is sold separately. It is also important to make sure the earbuds are positioned correctly in the case and that the charging contacts, both inside the case and on the earbuds, are clean and free of any debris. Sometimes, dust or wax can accumulate and might interfere with the charging process. Additionally, take a moment to check the case, earbuds, and charger for any signs of damage. Just a reminder, Samsung provides a 12-month limited warranty for manufacturer defects, and you might want to consider Samsung Care+ for extended protection and support on eligible devices. If you continue to face any challenges with your buds, please reach out to Samsung Support so we can help resolve this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Isaias, Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have enhanced noise control and balanced sound tuning to adapt to everyday surroundings. Feedback about using them in high-intensity environments, like airports, shows how different soundscapes can influence listening expectations. If you have any questions about expectations and audio quality, please contact our Samsung Support Team for further assistance. We appreciate your choice of Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages