Hey there Iowa Man, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled toh ear you are pleased with the usage of your new earbuds every day. We would love to help you with the battery and charging. We recommend ensuring your earbuds are clean and dry prior to placement in the charging case, and we have provided a link to an article with proper cleaning techniques. We have also shared a link to the Samsung Support Team if you have questions or would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Kofi Anim, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the ideal fit of your earbuds are to you every day, and we are happy to hear you have been able to find the ideal fit you were seeking. We have provided a few links to help you further enhance your listening experience including the full device manual and the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your honest feedback about the Galaxy Buds3 Pro, Alex! We’re glad to see you like the sound quality these buds offer. The Buds3 Pro features a dual amplifier system powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sounds. Regarding the fit, we understand how crucial it is to get the perfect size for your ears. The Buds3 Pro come with multiple ear tip sizes, and using the right one can significantly improve your experience by preventing sound leaks and enhancing audio quality. If you haven’t already, I highly recommend trying out the different ear tips included with your buds to find the best fit for you. It’s also helpful to double-check that you’re inserting the earbuds correctly—make sure the “R” and “L” marks are positioned towards you when you place them in your ears. For added assistance, you can run the earbud fit test in the Galaxy Wearable app. This feature can help confirm whether you have the right fit. If you need any guidance on changing sizes, our tip replacement guide is an excellent resource! We truly appreciate your input and hope these tips enhance your experience with the Galaxy Buds3 Pro! If you have further questions or need assistance, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus