Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Fred. We're glad to hear you're enjoying them and they've been great for you. We understand the importance of achieving the perfect fit. To get the best experience with your Buds3 Pro, it’s important to start by ensuring you have the right size ear tips. They come with different-sized ear tips, so we recommend experimenting with those to find the fit that seals your ears without any gaps. A snug fit will enhance audio quality and minimize any sound leaks. If you haven't done so already, here's a quick guide to help you with the fit: Check the bottom of each earbud for the marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you, and do the same for the L bud in your left ear. It helps to angle the earbuds slightly so that the microphone points towards your mouth for clearer audio. Once you've got them in, feel free to rotate the buds a bit forwards or backwards to achieve that perfect fit. And don’t forget to run the earbud fit test available in the Galaxy Wearable app. The fit test is a fantastic tool to ensure you're set up just right! If you have any more questions or need further assistance, please be sure to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Meek, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to a video to help you change the ear tips of your device with ease. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Ekow. We always look forward to hearing from our valued customers. It's great to see that you're enjoying the exceptional sound quality and features these buds offer. With Active Noise Cancellation (ANC), you can choose your desired level to filter out unwanted noise while allowing just the right amount of ambient sound in. The buds also ensure super clear calls, as machine learning minimizes background noise, so your voice is clearly heard even in busy environments. Additionally, Bluetooth Super Wideband further enhances call quality by doubling the audio bandwidth for more natural-sounding speech. We hope that you continue to enjoy your experience with the Buds3 Pro. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus