Thank you for sharing your experience with the Galaxy Buds3 Pro, Brad. We understand that comfort is crucial and that you'd like more control through the app. To ensure a better fit, try using the different sized ear tips included with your buds. Finding the right size is essential, as it should snugly fit your ears without any gaps, which helps prevent sound leaks and enhances audio quality. Once you've selected the appropriate tips, remember to check the directional markings on the earbuds—insert the right bud with the 'R' facing you and the left bud with the 'L' facing you. You can angle the buds slightly so the microphone points towards your mouth, adjusting them until they feel just right. Additionally, we recommend running the earbud fit test in the Galaxy Wearable app to confirm you've achieved the ideal fit. We hope these tips enhance your experience. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus