Thank you so much for sharing your thoughts, Brad! We appreciate your honesty about the learning curve with the Galaxy Buds3 Pro. Our goal is to make sure that you have an amazing experience with them. The Buds3 Pro truly delivers outstanding sound quality and a rich set of features. To help you get the most out of your Buds3 Pro, we've attached a link to the manual. It’s packed with tips and features that will enhance your experience even further. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help and want you to enjoy every moment with your Buds3 Pro! -Kelvin https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello there Mustapha harma, We appreciate the quick summary of your experience with your Galaxy Buds3 Pro. It pairs precise sound with a compact case designed for reliable power management. Your observation on charging behavior is shared with our audio teams as we continue to improve everyday reliability. Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and extra support. Please contact our Samsung Support Team to learn more about your warranty options. Thank you for your review, and we appreciate you choosing Samsung. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages