Thank you for sharing your honest thoughts about the Galaxy Buds3 Pro, Robert. It’s great to know that you’re enjoying the fit, features, and ease of pairing. The Galaxy Buds3 Pro are designed to provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. This makes them ideal for long listening sessions. Pairing is straightforward and can be done using the Galaxy Wearable app or through Bluetooth settings on your device. Your feedback is appreciated and helps highlight the strengths of these buds. TFor any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Nate, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the fit and audio quality of your earbuds are to you every day. We have available online resources to help our customers troubleshoot both of these features of their chosen device. We hope you have found earbuds that align to your needs and provide the desired listening experience for you. We have provided a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there C lym, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any aspect of your earbuds that are not operating as expected or intended. We have provided a link to an article to help you with the fit, and recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to an article to help you with the battery, and to reset your earbuds. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your feedback about the Galaxy Buds3 Pro! We appreciate your insights regarding comfort, audio quality, and battery life. For comfort, the Galaxy Buds3 Pro is designed with ergonomics in mind to provide a snug fit for extended use. We recommend experimenting with the different-sized ear tips included with your buds, as finding the right size can make a significant difference. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. When it comes to audio quality, ensuring that your Galaxy Buds3 Pro is updated to the latest firmware via the Galaxy Wearable app can enhance performance. Activating the Active Noise Cancellation feature can also provide a more immersive listening experience. Also, be sure to have the correct ear tips for the best experience. The Galaxy Buds3 Pro offers impressive battery life, providing up to 26 hours of playback with the charging case and extending to 30 hours when the case is fully charged. To conserve battery power, especially if you notice quicker depletion, consider adjusting your settings. Lowering the volume can help since higher levels may increase battery usage, and turning off features like Active Noise Cancellation can also extend playtime. To maximize the lifespan of your earbuds, remember to store them in the charging case with the cover closed when not in use. Additionally, you can adjust the notification settings using the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you’re using iOS. By implementing these strategies, you can ensure your Galaxy Buds3 Pro last longer when you need them most. We hope these suggestions help you maximize your enjoyment of the Galaxy Buds3 Pro! If you have any further questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your review of the Galaxy Buds3 Pro! We're thrilled to see that you find them comfortable to wear. With our Adaptive Equalizer powered by Galaxy AI, these buds truly adjust to your unique ear shape, ensuring that every note is perfectly balanced and immersive. It’s great to know that you’re enjoying the tailored audio experience. We’re committed to providing you with the best sound quality, and your feedback reinforces our dedication to making listening a personalized experience. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Naram, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the comfort of your earbuds are to you for prolonged usage and thorough enjoyment. We have shared a link to an article to help you directly with this experience, and also recommend doing a fit test with your earbuds connected in the Ssamsung Wearables App. We have also shared a link to the Samsung Support Team if you continue to experience this frustration or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages