Thank you for sharing your feedback about the Galaxy Buds3 Pro, Tmcc. We're glad to hear from you and get your insights! If you're noticing slow charging, please ensure you're using the included USB cable and a Samsung-approved wall adapter. It's also important to check that the earbuds are seated properly inside the case, as any misalignment can prevent the charging contacts from connecting effectively. Additionally, a quick look to ensure there isn’t any debris on the charging contacts can enhance the charging process. If you continue to have this experience, please reach out to us at Samsung Support. We’re here to assist you further. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your feedback on the Galaxy Buds3 Pro, Walentyna. We see that you upgraded from the Buds2 Pro and enjoyed them. While we love both devices, the Galaxy Buds3 Pro are a significant upgrade over the Buds2 Pro, delivering enhancements in audio quality, noise cancellation, and microphone performance. We also introduced new AI features and a new design, including the futuristic blade lights for a stylish look, PC Auto Switch for seamless connectivity, Sound Detection, Neck Stretch Reminders to promote better posture, and Auracast to connect multiple pairs of Buds to a TV or smartphone. Now you can stream audio across even more connected devices. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus