Thank you so much for sharing your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the amazing sound quality. We understand that you'd like them to be louder, and that's understandable! Have you had a chance to explore the equalizer settings in the wearable app? It allows you to customize the audio to your liking, which might help enhance your listening experience. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your candid feedback on the Galaxy Buds3 Pro with us. We love to see that the sound quality has been awesome for you. We understand that having the right fit is important for the overall experience, and we want to ensure that you are able to enjoy your buds to the fullest. The Galaxy Buds3 Pro come with various sizes of ear tips, so it's important to select the right size for your ears to ensure a snug fit without any gaps, which helps prevent sound leaks and provides optimal audio quality. To use the buds correctly, check the bottom for directional marks indicating "L" for the left earbud and "R" for the right. Insert the right earbud (R) into your right ear with the "R" facing you and the left earbud (L) into your left ear with the "L" facing you. Slightly angle the earbud so that the microphone points toward your mouth rather than straight down, and feel free to adjust the fit by rotating them back and forth for comfort. Additionally, you can use the Galaxy Wearable app to run a fit test to confirm that you have the proper fit. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus