It's great to hear from you, Paul. Thank you so much for your feedback on the Galaxy Buds3 Pro! We're thrilled to see that you’re enjoying the excellent sound quality and improved noise cancellation. With our advanced Active Noise Cancellation technology, you can immerse yourself in your music without distractions. Choose your level of Active Noise Cancellation to filter out unwanted noise and let in just the right amount of ambient sound. Plus, the Ambient Sound feature allows you to be aware of your surroundings when you need to be, giving you the flexibility to switch between the two modes easily. Thank you again for sharing your experience, Paul. It’s feedback like yours that drives us to create even better products! If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Eivar! It's awesome to see you find them amazing. The deep rumble of the bass combined with the clear, crisp highs truly creates an immersive listening experience. With the enhanced 2-way speaker and our first-ever dual amp, you'll truly notice the vibration of instruments with minimal distortion. Your experience captures the essence of what we designed these buds for. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your review of the Galaxy Buds3 Pro, Abraham! We're thrilled to hear your thoughts. At Samsung, our goal is to provide an exceptional audio experience, and the Galaxy Buds3 Pro is designed with features like 24-bit audio quality, active noise cancellation, and a comfortable fit for all-day wear. We appreciate your feedback and encourage you to explore all the features, such as the seamless connectivity with your Galaxy devices and the customizable sound settings. For information on how to acquire a replacement ear tip, please reach out to us at Samsung Support so that we can further assist you. Your experience is important to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Newday, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot a comfortable fit for your earbuds and maximize your daily usage and experience. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to the smaller size included with your device. We also recommend a fit test be performed with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance and options available to you. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages