Thank you for sharing this wonderful feedback about the Galaxy Buds3 Pro, Courtney. It’s great to know that they made such a perfect birthday gift. The Buds3 Pro features high-resolution audio, exceptional noise cancellation powered by Galaxy AI, and a comfortable, redesigned fit. It’s always special when a gift brings so much happiness, and your experience highlights how thoughtfully designed the Galaxy Buds3 Pro are. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Alik S, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We know how frustrating it can be when your device is not operating as intended or expected. Without knowing what features or settings are causing frustration, we have provided a link to the full device manual to help you with the features. We have also provided a link to the Samsung Support Team to offer additional assistance to ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your review, Ayesha! We love to see that you're enjoying the amazing sound quality of the Galaxy Buds3 Pro. With lossless, ultra-high-quality audio at 24-bit/96kHz, these earbuds truly bring your music to life. It’s great to know they stay securely in your ears while delivering such incredible sound. Your feedback means a lot to us, and we’re so glad you’re part of the Galaxy family! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Doubles, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the audio during your phone calls with your microphone are to you. We have provided a link below to an article to help you with the call settings, and we recommend ensuring your microphone is uncovered during your calls. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages