Hey T! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We appreciate your feedback and noted your concerns about comfort and volume. To maximize your audio experience, having the right fit is crucial. The Galaxy Buds3 Pro comes with various ear tip sizes, and we strongly recommend finding the size that fits your ears perfectly. A secure fit prevents sound leaks and enhances the rich audio quality these earbuds deliver. Try adjusting the earbuds based on the directional markings for left and right, and angle them slightly for optimal microphone positioning. Additionally, the Galaxy Wearable app features an earbud fit test to confirm you have the perfect fit. Remember, these earbuds have significant upgrades over their predecessors, including enhanced drivers for improved sound and Active Noise Cancellation to provide a more immersive listening experience. If you find that the volume could be enhanced, please check your device settings for additional sound customization options. Also, be sure to check and make sure there is no debris and keep your buds up to date with the latest software update. We hope these tips help you enjoy your Galaxy Buds3 Pro even more! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi J1mfrog! We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro features audio that is tailored to fit your needs. The Adaptive Equalizer with Galaxy AI adjusts the audio based on how the buds sit in your ears. This means that every time you put them in, you can enjoy the best sound possible for every playlist. Wearing your earbuds correctly is essential for achieving the best sound quality, comfort, and stability. Improper wear can lead to discomfort, sound leaks, and a higher chance of them falling out. The Galaxy Buds3 Pro comes with different-sized ear tips, so it’s important to choose the right size for your ears to ensure a snug fit that minimizes gaps between your ear and the ear tip. This helps prevent sound leakage and ensures optimal audio performance. To properly use your earbuds, first check the bottom of each one for directional markers ("L" for left and "R" for right). Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Make sure to angle the microphone toward your mouth and adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run a fit test in the Galaxy Wearable app to confirm that they are fitted properly. We hope that this helps you get a better fit for your buds. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus