Hey Jose, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the appearance of your new earbuds and we would love to help you with the fit and sound you mention experiencing. We have provided a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds in the Samsung Wearables App. For the noise you mention hearing when placing or adjusting the earbuds, we recommend ensuring the microphone of the earbuds are not covered as this can cause this audio occurance. We have also shared a link to an article to help you with the audio quality of your earbuds. Lastly we have shared a link to the Samsung Support Team if these matters continue or you would like assistance with any of your Samsung products. Thank you for being a Ssamsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback regarding the Galaxy Buds3 Pro, Dinesh! We appreciate you taking the time to share your experience. We're glad to hear you’re enjoying your Galaxy Buds3 Pro. One feature that many users find helpful is the integration with Samsung SmartThings Find. This feature allows you to easily locate your earbuds even when they’re in the case. With SmartThings Find, you can see the last known location of your buds and make them emit a sound to help you track them down. We understand how important it is to keep track of your devices, and we’re always looking to enhance user experiences. Your suggestion aligns with our commitment to innovation and user-friendly features. Keep an eye on future updates, as we're dedicated to continually improving our products. Thank you for being a valued Samsung customer! If you have any more thoughts or suggestions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback, Wendi! We're thrilled to see that you find the Galaxy Buds3 Pro comfortable and that their sound quality exceeds your expectations. We designed them with premium audio features to enhance your listening experience, and it’s great to know you’d choose them again. If you have any other thoughts or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus