Hey Henry! We appreciate you sharing your candid thoughts about the Galaxy Buds3 Pro. We truly appreciate your feedback. The Samsung Galaxy Buds3 Pro are premium in-ear wireless earbuds crafted for audio enthusiasts, showcasing a range of advanced features. Equipped with enhanced hardware that delivers high-resolution audio, they ensure a superior listening experience. Regarding the fit, we understand that comfort is essential for enjoying your audio experience. Galaxy Buds3 Pro comes with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. After fitting the appropriate tips, check the bottom of the earbuds for directional indicators marked with L (left) and R (right). Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone is pointing towards your mouth rather than straight down. You can adjust them by rotating them until they feel comfortable, and use the earbud fit test in the Galaxy Wearable app for further confirmation. Regarding noise cancellation, the Galaxy Buds3 Pro features Active Noise Cancellation technology that minimizes distractions. If you experience any difficulties, ensure the feature is activated in the Galaxy Wearable app, where you can also customize the noise cancellation level to your preference. Remember, using the right ear tips and achieving a proper fit are crucial for the best ANC experience. Thank you again for your feedback! If you have any questions or concerns, plase do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jamie! We're pleased to see that you're enjoying the amazing sound quality they provide. Regarding the battery life, we understand how important it is to have your earbuds last as long as you need them. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge! With the charging case fully powered, that can extend to an impressive 30 hours. To help you get the most out of your battery, I recommend a couple of tips. When you're not using them, be sure to store your earbuds in the charging case with the lid closed. Additionally, adjusting your notification settings in the Galaxy Wearable app (or in the Galaxy Buds app for iOS) can help conserve battery power. We're committed to providing the best experience possible, and we appreciate your feedback! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Salp, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day and we would love to help you maximize your experience. We have provided a link to an article to help you with the placement, and if you haven't done so already recommend a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Bigsales, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day, and we would love to help you troubleshoot any frustration you are experiencing. We have provided links to help you with the fit, and audio volume of your earbuds. We also recommend doing a fit test in the Samsung Wearables App for recommendations on adjustments. We have lastly shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages