Hey there! Thanks for sharing your thoughts about the Galaxy Buds3 Pro. The Buds3 Pro is designed with high-quality materials, but if you notice a burning smell, it could indicate a concern with the internal components. Samsung recommends having the earbuds evaluated by an authorized service technician to ensure safety and proper functionality. Regarding battery life, the Buds3 Pro offer up to 23 hours of playtime per charge and up to 30 hours with the case. To optimize battery performance, ensure the earbuds are fully charged and store them in the case when you are not using them. If the smell persists, please be sure to reach out to us at Samsung Support so that we can further assist you. Your input is valuable, and we appreciate you sharing your experience! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Buds2, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro. We would love nothing more than to assist you with the calls you are having with your earbuds. We have provided a link to an article to help you with the call features and settings of your device. We have also provided a link to the Samsung Support Team to offer assistance if this experience continues. Please, reach out to us again if you have questions or to share additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Leiser. Your feedback is crucial as we continue to make improvements. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. We're sorry to hear that the battery life hasn't met your expectations. To help conserve battery power and ensure your earbuds last when you need them, we recommend keeping them in the charging case with the cover closed when not in use. Additionally, you can adjust the notification settings in the Galaxy Wearable app for Android or in the Galaxy Buds app for iOS. Samsung provides a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ to eligible devices for extended protection and support. If this persists, please be sure to reach out to us at Samsung Support for additional assistance. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus