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The exchange process is ridiculous
[This review was collected as part of a promotion.] The device tips are too flimsy, the quality of the build is lacking, the quality of the sound is worse than the buds2 pro. The form is worse than the buds2 pro, because of the tips flimsiness you cant get a proper ear fit as easily, and exchanging the tips is difficult. The battery life is worst than the buds2 pro, and you'd hope it's due to improved sound quality, but you can't improve sound if you can't get a good seal on your earstips. The charging case is significantly worse than the galaxy buds2 pro, where they could charge easily when placed over the Samsung Smart things hub or other Samsung wireless plates, with this one you have to move it consistently to find the one sweet spot where the chargers work. Ultimately this "upgrade" is: A downgrade in form A downgrade in battery life A downgrade in quality of sound A downgrade in device components
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be more than happy to help you with any aspects of your earbuds that are meeting your expectations. We have provided a link to articles to help you with the fit of your earbuds, along with a video that will help you change the ear tips and get that tight seal for the best experience with the ANC setting. We have also included a link to an article to help you with the battery of your earbuds. Lastly, we have provided links to the full device manual and the Samsung Support Team to help align the features of your earbuds to align to your preferences. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
The product is perfect!
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are a fantastic pair of wireless earbuds with excellent sound quality, deep bass, and crisp highs. The active noise cancellation is top-tier, effectively blocking out background noise, and the ambient mode works seamlessly when you need to stay aware of your surroundings. The fit is comfortable for long listening sessions, and the battery life is solid. Plus, the seamless integration with Samsung devices makes them a great choice for Galaxy users. Overall, they’re a premium option for anyone looking for high-quality wireless earbuds.
This product has amazing features
[This review was collected as part of a promotion.] Wireless earbuds offer a personalized audio experience, especially valuable in shared living spaces. The convenience of connecting to a television allows for private viewing without disturbing others. Late-night movie watching or early morning news broadcasts become possible without disrupting sleep schedules. This technology fosters a peaceful coexistence, respecting individual preferences and shared environments. The ease of connection and management further enhances the user experience. The ability to control volume and playback discreetly adds to the appeal. This personalized approach to entertainment contributes to a harmonious home environment.
Cooler than a winter breeze
[This review was collected as part of a promotion.] The sound quality is phenomenal. The integration with Galaxy Ai and Gemini is flawless. The 360 spacial audio tracking is a pretty fun and unique feature. It gives streaming and gaming a next level experience! The sound canceling feature pairs very well with the ambience feature and the lightning fast charging the case offers is just amazing! The only area for improvement I would like to see is in the automatic volume drop when it detects my voice. Its too sensitive when I'm in the gym and grunting through my workout. Other than that I use them anywhere and everywhere I go! Please offer more colors and a way to keep the l.e.d. lights on permanently becuase they look super cool!
Thank you for sharing your wonderful review! We’re happy to see that you love the sound quality and the seamless integration with Galaxy AI and Gemini. It’s great to see that the 360° spatial audio elevates your streaming and gaming experience! We appreciate your feedback on the automatic volume adjustment. We recommend checking for updates in the Wearable app that may help optimize your buds' performance. We’re always looking to enhance our products, so your insights are valuable to us. Your suggestion for more color options is very much appreciated! Thank you for being a part of our Galaxy community, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Amazing sound
[This review was collected as part of a promotion.] The sound quality is amazing. It connects to my phone and computer extremely fast. I really enjoy watching shows and playing games with no audio delay now. The extras feature are really helpful. Also now having buds that light up is a really cool feature. Makes them stand out.
Great Earbuds - Not for Working Out
[This review was collected as part of a promotion.] The earbuds are comfortable and have great features and quality. I have an old pair of Samsung buds that I was trying to upgrade since they are super old. I got these ones and fell in love instantly. However, I wore them to the gym a couple of times and everytime I put them back in the case it would blink a constant red. I exchanged them once and it kept happening. The only way to get the to stop is if I factory reset the buds. Its annoying and inconvenient. I use my old buds for the gym and my new buds for everything else. Glad I didn't trade the old ones in but I feel like its a defect in the buds. Shouldn't have to carry 2 different buds, but I guess I've gotten used to it.
Great sounding but unstable
[This review was collected as part of a promotion.] These are the best sounding buds since the Buds Pro 2. Too bad that they randomly disconnect while using with my Samsung galaxy phone and tablet. They have nice features, like being able to raise and lower the volume on either bud, the haptic feel of a button press on the stems, and are easy to answer phone calls. The buds feel awkward while trying to place them into the case. I have to look into and find just the right angle to place them in the case. The official Samsung case makes the buds look even more fancy.
Thank you for sharing your experience with the Galaxy Buds3 Pro! It's great to see that you love the sound quality and features like volume control and easy call answering. Regarding the disconnections you mentioned, it could be caused by a poor Bluetooth connection or by wearing the earbuds incorrectly. Please make sure they are properly inserted into your ears and that Bluetooth is stable. Also, check if your earbuds' software is up-to-date for the best performance. Be sure to check out the link attached for additional options to help troubleshoot this. We appreciate your feedback on the charging case as well! If you continue to experience challenges, feel free to reach out to us at Samsung Support! -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10001339/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
G Buds3 Pro: A Silver Symphony of seamless Sound
[This review was collected as part of a promotion.] Galaxy Buds3 Pro: A Silver Symphony of Seamless Sound The Galaxy Buds3 Pro in their stunning silver finish have become an indispensable part of my daily life, perfectly complementing my Galaxy S24 Ultra. From dawn till dusk, and even into the quiet hours of night for meditation, these earbuds deliver an exceptional audio experience. The sleek design of both the buds and the case truly shines, reflecting a premium aesthetic that aligns perfectly with the modern look of my S24 Ultra. The seamless integration with my phone is flawless, making transitions between calls, music, and gaming effortless. Key Features That Shine: * Active Noise Cancellation (ANC): The improved ANC is a game-changer. It effectively silences the world around me, allowing for deep immersion in my music, calls, and meditations. While the adaptive mode occasionally produces jarring "pops" with certain noises, the standard ANC is consistently excellent. * IP57 Water and Sweat Resistance: The IP57 rating provides peace of mind, ensuring these buds can handle my active lifestyle, from intense workouts to unexpected rain showers. * Touch Controls with a Personal Touch: The touch controls are intuitive and responsive, allowing for easy management of playback, calls, and noise cancellation. * Superior Audio Quality: The audio quality is truly exceptional. Whether I’m listening to music, taking calls, or gaming, the clarity and depth of sound are consistently impressive. Daily Driver and Beyond, 5 star from me
Clarity is a must.
[This review was collected as part of a promotion.] The latest Samsung Galaxy Buds 3 Pro model meets my expectations for an enhanced audio experience. They provide a secure and comfortable fit, ensuring optimal sound quality. Communication clarity has improved, eliminating complaints about distant or muffled audio. The integrated voice command and live translation features are particularly valuable in a diverse city like Miami, facilitating seamless communication and comprehension.
Hey there Blaise, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We absolutely love hearing that these earbuds are meeting and at times exceeding your expectations. We have provided a link to the full device manual and the Samsung Support Team if you are ever curious about potential additional capabilties with your device. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Great sounding buds across the board
[This review was collected as part of a promotion.] The feature "Now brief" through the buds pro is a nice feature to have paired with my S25 ultra cell phone. Nice to quietly hear my briefings for the day when I wake up to find out what's going on in the world, and with Trump. The charging case is very neat as well and not cheap feeling like other cheap Chinese type buds with charging case. Very glad to get these buds and I use them all the time.







