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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Apr 19, 2025
Jordan
1 out of 5 stars review

Verified Purchase

Horrible

These are by far the worst ones made yet when it comes to quality and functionality. They fit in the ear great and look stunning, but they die SO fast and lose connection all the time! They last MAYBE 2 hours top and the connect, disconnect, connect, disconnect, etc. I've bought 3 pairs. 2 pairs at the same time for me and my husband, then bought a replacement pair because i figured they were just duds the first time I bought them. NOPE, all have same problem....

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for sharing your thoughts with us, Jordan. The Galaxy Buds3 Pro is designed to provide a premium experience. Maintaining your buds and charging case is essential for optimal performance. Ensure that the charging contacts are clean and dry, as sweat or moisture can affect charging and connectivity. Fully charge both the earbuds and the case before use, and store them in the case when not in use to conserve battery life. If you encounter connectivity challenges, try restarting or re-pairing the earbuds. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 27, 2024
Renee
3 out of 5 stars review

Verified Purchase

They're good

Not exactly what I was expecting. Overall great sound. They look stylish. I'm a big fan of the stems. For my first pair of noise cancelling earbuds, they blew me away. Even with that, the adaptive sound needs some work. I work in a garage around buses and by no means use them for ear protection, but when air releases from a pressure valve it creates intense LOUD feedback through the earbuds, which then proceed to adapt to get quieter. This is a frequent and normal process for public transit buses, so I could only imagine walking past one on the street or while at a bus stop peacefully listening to music trying to block out the cityscape when bam, intense haptic feedback. The medium sized tips did break off. The silicone detached from the base as I attempted to pull it off per the instructional video. The small sized tips fit well so I won't be trying again. The buds are bigger than I am used to, I feel the need to constantly adjust them because they slowly slip out of place, breaking the seal, but they haven't fallen out yet. I'll have to buy 3rd party ear tips which is a little disappointing. One last thing, I wish there was a Setting to pick up on people talking to me, then adapt to ambient, instead of me having to speak "What did you say?" Just so I can hear them. Yes I can hold the stem for a few seconds but it just feels like I shouldn't have to do this and in those seconds I already missed half of what they said anyway. Not bad buds but much to be desired. I'm just glad I didn't pay full price for them.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hey there Renee, we appreciate your feedback on your Ssamsung Galaxy Buds3 Pro. We understand how important the audio quality of your device is to you, and we would be happy to help you maximize your experience with your earbuds. We have provided a link to an article to help you with the popping and feedback you mention experiencing. We have also included a link to the Samsung Support Team if this experience continues or you would like any assistance with features and settings of your Samsung products. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 7, 2024
Jessie Godwin
5 out of 5 stars review

Verified Purchase

FANTASTIC

At first I thought it looked terrible, I'll admit, now that I bought them and I tried them, there very clear highs and nicely clear mids, and beautiful bass, not AS bass-y as the pro 2's but regardless, I'd still keep these over my 2s, and though the fit is completely different, at LAST give them a chance! You'll find out what I mean. nery nice in the ear, the ANC (active noice cancelling) is very nice, you can speak while listening to your music and it will on its own lower itself so that you may hear yourself and the other person

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Aug 3, 2024
Bill
1 out of 5 stars review

Verified Purchase

Just the tip of the iceberg on how bad these are.

Horrible design! Tried to change the ear tips on two different sets and they broke. Even followed their video and still came apart. Could never get a good seal, testing the fit quality failed every time. There is so much more wrong with them, I just don't have enough room to write.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi Bill, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the durability, fit, and full functionality of your earbuds are to you every day. We have available to offer peace of mind Customer Care+, and we have provided a link if you are interested in exploring this option. We have also provided a link to the Samsung Support Team to offer additional assistance after you have watched the video and followed all of our troubleshooting instructions. Thank you for being a Samsung customer. -Elizabeth Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 3, 2024
Cordre
4 out of 5 stars review

Verified Purchase

Galaxy Buds3 Pro Silver

The Galaxy Buds3 Pro's work as described & designed. I deducted 1 ⭐️ nref2 the EarTip Fit, which in turn doesn't create a proper seal than ends up effecting the ANC. I typically buy & use 3rd Party Triple Flange EarTips with ALL my Samung EarBuds( Buds Pro & Buds2 Pro's ) because of the Seal & the assist it creates with the ANC. The New design make this impossible currently due to the size if the EarTip Connector( for the lack of its official term ). I personally find that Bullet/Cone Shaped EarTips create a better Seal which in turn improves on the EarBuds Performance regardless of Brand. Samsung should create different Shape EarTips as an Accessory & Colors( makes Dark Colored Buds easier to find IF & When dropped in areas not well lit ) too IF you don't want to include them in the Package.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 11, 2024
Lorenzo
5 out of 5 stars review

Verified Purchase

A high-quality headset with one minor drawback.

The audio quality and design are excellent, and the lightweight construction ensures a comfortable fit. The connection is stable and reliable. However, it would be beneficial to have the option to activate the light from within the Wear APP, as it can be challenging to activate it from the stem at times. Despite this minor inconvenience, the headset offers an impressive battery life and overall performs exceptionally well.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Mar 6, 2025
Shaun
3 out of 5 stars review

Verified Purchase

Works great but issues charging.

The buds work good. Sound and calls are as good if not better then the buds2 pro i replaced them with. However after only having them less then a month the buds are having issues charging in its case. They wont charge if they are in my pocket or moved. I got to physically push the buds down in it's case and leave them set still to charge.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

It's awesome to hear from you, Shaun. Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're thrilled to see you're enjoying the sound quality and call performance, especially compared to your previous buds. The Buds3 Pro features an enhanced 2-way speaker system, which includes a woofer and tweeter that provide a wide frequency response, revealing the minute details in your music. To address the charging concern you’ve experienced, there are several steps you can take. First, ensure the earbuds are seated correctly in the case; if they are not fully in their designated spots, the charging contacts may not connect properly. Next, check for any debris on the charging contacts inside the case and on the earbuds, as dust or particles can obstruct the charging process. Additionally, inspect both the case and the earbuds for any signs of damage, as damaged components may need to be replaced. Finally, make sure to use the included USB cable and a Samsung-approved wall adapter for charging to ensure optimal performance. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If these steps don't resolve the charging concern, please don't hesitate to reach out to us at Samsung Support for further assistance. We're here to help ensure you have the best experience with your Galaxy Buds3 Pro. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Apr 27, 2026
Jems123
5 out of 5 stars review

Awesome quality

[This review was collected as part of a promotion.] I have Samsung Galaxy Buds3 Pro, and honestly, I’m very impressed. The sound quality is amazing—clear vocals, deep bass, and overall a premium listening experience. Whether I’m listening to music or taking calls, everything sounds crisp. The Active Noise Cancellation works really well. It blocks outside noise effectively, which is perfect for travel or busy environments. At the same time, ambient mode is smooth when you need to hear surroundings. Comfort is another big plus. The earbuds fit securely and feel lightweight, even after long use. They don’t fall out easily, which is great for workouts or daily use. Battery life is solid, and the connection with Samsung phones is super fast and seamless. The design also looks very modern and premium. Overall, these are one of the best earbuds I’ve used. Definitely worth it if you’re in the Samsung ecosystem.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jan 16, 2025
David
1 out of 5 stars review

Verified Purchase

Charging Problems

I have sent an email to Samsung with no response for the issue. My wife and I have new buds, and we are both having trouble getting them to charge. We keep them clean and still cannot get them to charge every time we put them in the case. Samsung needs to provide a fix as these are new buds.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, David. We noticed you reached out with concerns about your buds not charging. We truly appreciate your feedback and want to ensure you get the best experience possible. The Galaxy Buds3 Pro is designed with innovative technology to enhance your listening experience, and it's great to know that you’re keeping them clean. To help with charging, please ensure that the charging case itself is adequately charged and that the contacts on both the earbuds and the case are free from debris. It may also be helpful to check for any software updates using the Galaxy Wearable app, which can optimize performance. Check out the link attached for additional options to help troubleshoot this. Your satisfaction is important to us, and we want to ensure you're able to enjoy all the fantastic features these earbuds offer. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. Thank you for being a valued member of the Samsung community! -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 9, 2024
TKLJ
5 out of 5 stars review

Verified Purchase

Best earbuds so far.

Overall really love them. Way better than my 1st generation and earbuds FE. The noise cancelation, also how clear my voice is to the person i am speaking to even if i am in a noisy room. It is nice that they don't hear any of that. Only down fall is they fall out my ear easily. That is why i gave them a 4 instead of 5.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992