Customer reviews for Samsung Galaxy Buds3 Pro

Customer reviews for Samsung Galaxy Buds3 Pro for

Samsung Galaxy Buds3 Pro

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4.4 out of 5 stars

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Aug 3, 2024

mark2341

3 out of 5 stars review

Verified Purchase

EAR BUD TIPS ARE GARBAGE!

First of all, when doing an earbud fit test, I could not get a good fit using any of the provided tips (this was according to the app). Although when in my ear, I don't understand why it's a poor fit, it seems to be okay for sound and staying power in my ear. The earbud tips are absolute garbage! When conducting the fit test, one each of the large and small tips tore apart at the base, leaving part of the tip on the earbud, so now my only good set of tips is the middle size.

Review from Samsung US

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reply from Social Commerce

Hey Mark2341, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new device that is not functioning as expected. We have shared a link to a video we have to help you with changing the ear tips of your earbuds. We have also shared a link to the Samsung Support Team to help you with the ear tips that have been damaged during use. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 28, 2025

RSun

4 out of 5 stars review

Verified Purchase

Nice Buds, but Soooo Slippery

Nice sound for a variety of genres, and good noise reduction. They're fit is good and they are comfortable in the ears. My one complaint is that these buds are incredibly slippery in the hands making handling them a juggling act every time I pick them up.

Review from Samsung US

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Jul 26, 2024

Pribar

3 out of 5 stars review

Verified Purchase

Not as good as I hoped

I traded in my Buds 2 Pro and so far I feel my B2P had a better fit and the noise cancelling was also better in the B2P. The triangle post make it more difficult than needed to put back in the case as well. The sound is very good though and the case is nice.

Review from Samsung US

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reply from Social Commerce

Hi there Pribar, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the ideal fit of your earbuds to help you have the best experience possible. We have provided a link to an article to help you with the fit of your earbuds. We are happy to hear you are pleased with the audio quality and experience you are having. We have also provided a link to the Samsung Support Team to provide additional assistance with any aspect of your devices that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 26, 2024

fCisco

4 out of 5 stars review

Verified Purchase

Sound cancellation & adaptive sound are very good

my experience about de new Bunds3 is awesome, but I considerer that the touch area should have been better than the previous version because it's difficult for me to try to find it on the elongated part of the earphone instead of the central area of it.

Review from Samsung US

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Sep 13, 2024

D Kesterson

5 out of 5 stars review

Verified Purchase

The next evolution

Full disclosure, I also own 2 pairs of Galaxy Buds2 Pro earbuds. I think the sound quality has improved, and the voice quality when using the earbuds for calls. They stay in my ear just a touch better than the Buds2 as well. The charging case is a better design; now you can see if the case is empty or loaded. The only con I can think of is that they look a bit dumb in your ears and they are less stealthy.

Review from Samsung US

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Jul 28, 2024

Manny

1 out of 5 stars review

Verified Purchase

Avoid them due to QC issues

I really wanted to like these but unfortunately, I can't recommend them. THE BAD: 1. They don't fit properly, at least in my ears. This is isn't going to be a problem for everyone I imagine, but it was for me. I can't get a good deal no matter what. 2. when putting them in the other right earbud often make a horrible high pitch sound, right in your ear. 3. The one I received was faulty and I haven't been able to get any support from Samsung. The right ear bud won't charge. I wanted to give them another chance, with a different pair, but Samsung just suggested that I restart the ear buds. Yeah no that didn't fix it. At this point I went with different headphones and will just be returning these. THE GOOD: They do sound great. So, I can't recommend these. Quality control seems to be an issue and getting support from Samsung to fix their mistake is a huge waste of time (I went through 4 reps in their chat and still nothing).

Review from Samsung US

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reply from Social Commerce

Hi there Manny, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galay Buds3 Pro. We completely understand how valuable the performance of your earbuds are to you every day. We have some great articles available online to help our customers troubleshoot any frustration they are experiencing. These articles are available through search in the Support Section of our website. Please, reach out to us again at any time if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 14, 2025

Charles

1 out of 5 stars review

Verified Purchase

Not happy at all.

Not happy. Samsung did not tell me the battery life was only 4-6 hours. I thought I was buying a premium product. For the price you would think the batteries would at least last 10 hours. Don't waste your money on these. They do work great. Just not for long enough.

Review from Samsung US

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reply from R&R Team

Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Charles. We noticed your concerns regarding battery life, especially when you rightfully expect more from your buds. It's important to note that the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. To help maximize battery life and ensure they last when you need them most, we recommend a couple of adjustments. First, be sure to keep your earbuds in the charging case with the cover closed when they’re not in use, and consider adjusting your notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. These small changes can help you get the most out of your earbuds and enhance your overall experience. We appreciate your feedback and hope these tips make a positive difference! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Apr 6, 2025

Bhavna

5 out of 5 stars review

Verified Purchase

Great Product!!!!

Love my new Galaxy Buds3 Pro. I bought the white for myself and silver for my husband. Both colors look really nice. Very sleek design, amazing audio quality and excellent noise cancellation. This is the first time any wireless earphones have fit my ears so perfectly. A must buy if you are looking to purchase wireless earphones.

Review from Samsung US

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reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Bhavna! It’s great to see that both you and your husband are enjoying the colors and sleek design. The amazing audio quality and noise cancellation really elevate your listening experience. We’re pleased to know the fit has been perfect for you. Our Galaxy AI-assisted Adaptive EQ and Adaptive ANC are crafted to optimize sound based on individual ear shapes and wearing habits. This ensures that every note comes through with clarity and precision. Thanks for your recommendation! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jan 13, 2025

Russell

4 out of 5 stars review

Verified Purchase

Galaxy Buds pro 3

They fit great sound great, this is my first pair of samsung earphones, I have the beats pro fit 2 had the powerbeats pro the beats buds. These sound just as good. My only reason for 4 starts is due to the touch controls, you have to pinch them so you cant answer the phone with your shoulder if you're using both hands. But I'm getting used to the controls and it's getting easier. Russell

Review from Samsung US

Helpful?

reply from R&R Team

Hi Russell! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to know they fit great and sound amazing for you! It's always exciting to try out new earphones, especially after using fantastic models like the Beats Pro Fit 2 and Powerbeats Pro. We completely understand that the pinch controls can take some time to get used to. The pinch functionality is designed for precise control over your audio experience. Many users find that with a little practice, adapting to the controls becomes easier. Your feedback is invaluable to us, and we’ll certainly keep it in mind for future designs. Thank you once again for your insights, and please feel free to reach out to us at Samsung Support with any further feedback or questions! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 29, 2024

Kenborg

5 out of 5 stars review

Verified Purchase

Great Buds

I'm still getting use to the various gestures but I'm completely pleased with the sound and the features I've uncovered so far. I have not been about to get a "pass" on the fit test but then this is my 3rd set of different Samsung buds and none have passed the fit test.

Review from Samsung US

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