Hey Eric! Thank you for sharing your experience with the Galaxy Buds3 Pro. We want to ensure you're getting the best audio experience possible. To enhance the sound quality in your right ear, we recommend checking a few things: First, please verify the battery status of the earbuds. Sometimes, a quick charge can work wonders! Also, take a moment to inspect the earbuds for any dirt or damage that might affect performance. You might also consider restarting both your phone and the earbuds, as this can help with connectivity. Additionally, checking for software updates to your earbuds could improve their performance. If you’ve tried all these suggestions and things are still not quite right, feel free to reach out to us at Samsung Support so we can provide further assistance. Remember, your Galaxy Buds3 Pro are backed by a 12-month limited warranty for any manufacturer defects. Plus, we offer Samsung Care+ for eligible devices, providing you with extended protection and additional support for peace of mind. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Daka, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with the calls connecting through your earbuds. We have shared a link to an article to help you at your convenience. We have also shared a link to the Samsung Support Team if you would like additional assistance with this experience. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro, Gema. Your feedback is truly invaluable as we continue to make improvements and changes. If you’re having trouble getting the right fit, it’s important to use the correct size ear tips that come with the earbuds. A proper fit ensures there are no gaps between the ear tip and your ear, which helps prevent sound leaks and enhances audio quality. Make sure to check the directional markings on the earbuds; "R" indicates the right ear and "L" indicates the left ear. Insert each bud accordingly, angling them slightly so that the microphones face your mouth. You can adjust the position by rotating them until you find a comfortable fit. Additionally, consider using the earbud fit test available in the Galaxy Wearable app to ensure the best fit for optimal sound quality. Regarding the glitches you mentioned, we'd like to gather some additional information to better assist you. Please be sure to reach out to us at Samsung Support so that we can better assist you. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to us, Rjm1. Your feedback on the Galaxy Buds3 Pro is greatly appreciated. We're glad to see that you are enjoying the sound quality these buds offer. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. We noted your concerns about the noise cancellation as well as the battery life. For the ANC we recommend making sure you are using the correct bud tip size and are wearing them properly. The Galaxy Buds3 Pro offers up to 26 hours of playback time per charge, extendable to 30 hours with a fully charged case. You can also make a few adjustments to help conserve battery life. For example, store the earbuds in the charging case with the cover closed when not in use, and adjust notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you're using iOS. If this persists after doing so, please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Rafael. The Buds3 Pro enables you to charge up and enjoy music. Long-lasting batteries keep your audio flowing whenever and wherever you go. We see that you reached out regarding concerns about your buds disconnecting when you walk into another room. To ensure optimal performance, it's important to keep the earbuds within 30 feet of your device, noting that the effective range can vary based on your environment and phone model. Make sure to check for software updates through the Galaxy Wearable app on your phone or tablet, via a PC, or by using your TV. Additionally, check the battery status of your earbuds. If the battery is low, they may disconnect from your phone, so charging them is essential. You can monitor the battery level in the Galaxy Wearable app or place the earbuds in the charging case to check their status, as the indicator light on the case will show you the battery level. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus