Hi there Taylor, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you every day. If you have already tried to adjust the audio settings inside the program directly, we have provided a link to the Samsung Support Team. These experts can work with you one on one through chat to resolve any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your thoughtful review, Mario! We love to see that you’re enjoying the sound quality, build, and connection of the Galaxy Buds3 Pro. It's great to know that the versatility of sound modes and options aligns with your personal taste. With their adaptive sound features, the Buds3 Pro really caters to different environments, whether you're at home, in a café, or on a busy street. Your insights help us continue to refine and enhance our products. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Simon Bohorquez, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how important the ideal fit of your earbuds is to you every day. We have provided a link to an article to help you with this matter directly at your convenience. We also suggest doing a fit test with your earbuds once you have them placed in your ears, and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages