Thank you for your feedback on the Galaxy Buds Pro 3, Damon! We’re thrilled to see that you love almost everything about them! The Galaxy Buds Pro 3 are designed to deliver powerful sound quality and immersive audio experiences, featuring advanced Active Noise Cancellation technology that aims to make every moment with your earbuds outstanding. We appreciate your feedback about the occasional hiss. If you ever experience this, we recommend ensuring that your earbuds are updated to the latest software to optimize performance. You can also try resetting your buds. Your experience matters to us, and we’re committed to ensuring you enjoy your Galaxy Buds Pro 3 to the fullest! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro, Nestor. The Galaxy Buds3 Pro is designed to provide an immersive sound experience with intelligent Active Noise Cancellation, allowing you to enjoy your music or calls without distractions. Plus, with their comfortable fit and long-lasting battery life, you can enjoy your listening experience all day long. We hate to see that you've had some challenges with your call sound quality. Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Stacy! We appreciate your feedback about the earbuds not staying securely in your ears during workouts and the varying noise cancellation. To help you achieve a better fit, we have a great guide available that offers tips on how to wear your earbuds for maximum comfort and stability properly. You can check it out below this response. For the noise cancellation, please ensure that you are wearing the earbuds correctly and using the right size ear tips, as this can make a significant difference. If you’ve confirmed that and are still noticing fluctuations, we suggest checking your phone and the Galaxy Buds for any software updates, as keeping them updated can enhance performance. Thank you again for your insights, and we hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! For any further concerns, or if this persists, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus