We appreciate your candid feedback on the Galaxy Buds3 Pro, Naz! It's great to see that you find the features impressive! To make the most of your audio experience, it's critical to have the right size ear tips for your ears, as a snug fit will eliminate any gaps between the ear tips and your ears. This helps prevent sound leaks and ensures optimal audio quality. If you need assistance changing the tips, be sure to check out our guide for detailed instructions. Once you have the correct tips in place, check the bottom of the earbuds for the directional marks; you’ll see an L for left and R for right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the position by rotating them forward and backward until the fit feels just right. Additionally, consider running an earbud fit test in the Galaxy Wearable app to ensure they fit snugly. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus