Hello Wally, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how exciting it is for our customers to use specific features with their new device. We would love to help you troubleshoot this experience if you would like, and have provided a link below to the Samsung Support Team. These experts can work with you one on one to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

It's great to hear from you, Antonio. Thank you for sharing your positive feedback about the new Galaxy Buds3 Pro! It's fantastic to see that you're enjoying the excellent sound quality and the intuitive features for controlling the earbuds. The Galaxy Buds3 Pro is designed to deliver an exceptional audio experience, complemented by features like Pinch Control and Swipe Control, which allow you to manage music, calls, and other functions effortlessly. Your enthusiasm is greatly appreciated, and we're thrilled to know that the Galaxy Buds3 Pro has exceeded your expectations! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback regarding the fit and noise isolation. At Samsung, we focus on providing a comfortable fit for an immersive audio experience. The Adaptive Equalizer with Galaxy AI customizes the audio based on how the Buds fit in your ears. This means that each time you put them in, you can enjoy the best sound quality for every playlist. The Galaxy Buds3 Pro are designed with customizable ear tips in multiple sizes to help ensure a snug fit that can effectively minimize outside noise. We encourage you to try the different sizes included in the package, as finding the right fit can significantly enhance your listening experience. Additionally, these earbuds feature Active Noise Cancellation technology, which is designed to block out external sounds so you can enjoy your music without distractions. Finding the right fit is crucial to the performance of the ANC feature. We want you to have the best possible experience with our products, and if there's anything else we can assist you with, please don’t hesitate to reach out to us at Samsung Support. Thank you for choosing Samsung! smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus