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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro
4.4 out of 5 stars
stars
14.6K ratings14.6K reviews
  1. 5 stars69% (10K)
  2. 4 stars16% (2,387)
  3. 3 stars7% (1,023)
  4. 2 stars4% (557)
  5. 1 star4% (615)

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Showing 5,371-5,380 of 14,604 reviews
Jan 9, 2025
Reviewer name: Kabir
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Brilliant Ear Buds

Brilliant piece of kit and certainly an upgrade from the galaxy pro. Amazing finish and lighting connectivity.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Hey Kabir! Thank you for your kind words about the Galaxy Buds3 Pro! We’re ecstatic to see you’re enjoying the upgraded features, sleek finish, and seamless connectivity. Our team put a lot of thought into enhancing the audio experience and design, and it’s rewarding to see that resonate with users like you. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 11, 2024
Reviewer name: Darrell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Ear Buds

The features and fit are way better than the previous Buds Pro. They do not come out easy when youre walking or running.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Mar 17, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love!

Absolutely love them, awesome sound. Great fit. Always love Samsung. My phone, ear buds and Television

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 10, 2024
Reviewer name: NASIF
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ear hurts

When i try to use it , it hurts my ear. Also the nice cancellation technology is a bit weird and makes me uncomfortable.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Nasif, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit is for your usage and enjoyment. We have provided a link to an article to help you find that ideal fit for your comfort. We also recommend doing a fit test with your earbuds when connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if these experiences continue or you would like assistance with the ANC setting of your earbuds. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 10, 2025
Reviewer name: CeeGee
3 out of 5 stars
3 out of 5 stars review

Could be better

[This review was collected as part of a promotion.] Battery life is horrible. Have to move the buds around in order for the to charge correctly

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R

Hello CeeGee, Thank you for sharing your experience with your Galaxy Buds3 Pro. If the earbuds and charging case are not charging properly, call us at 1-800-SAMSUNG for additional help. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 21, 2025
Reviewer name: Cdub
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love them!

I love them. The best ear buds yet. Very intuitive and you can customize how they work on so many levels.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 11, 2024
Reviewer name: Wally
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Doesn't support Galaxy 24

Can't use to the its max potential because it doesn't support Galaxy 24. Only supports the Flip and Fold newest models.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hello Wally, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how exciting it is for our customers to use specific features with their new device. We would love to help you troubleshoot this experience if you would like, and have provided a link below to the Samsung Support Team. These experts can work with you one on one to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 20, 2025
Reviewer name: Shakirullahisa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not charging

It's not charging just weeks after purchasing. Sometimes the left bud doesn't charge. Sometimes the case doesn't charge.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Hey Shakirullahisa! Thank you for sharing your experience with the Galaxy Buds3 Pro. It's concerning to hear about the charging challenges you've encountered shortly after your purchase. We designed the Buds3 Pro to provide exceptional audio quality and comfort, and it’s essential that they perform at their best. For optimal performance, make sure the charging contacts on both the earbuds and the case are clean and free from debris, as that can sometimes interfere with charging. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. Ensuring you have the best possible use of your Galaxy Buds3 Pro is our priority. If this continues, please be sure to reach out to us at Samsung Support so that we can look into what can be done to get this resolved. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Dec 23, 2024
Reviewer name: Rjm1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Meh

Good sound, average background noise blocking at best And below average battery life. My buds 2 pros had a way better battery life.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for reaching out to us, Rjm1. Your feedback on the Galaxy Buds3 Pro is greatly appreciated. We're glad to see that you are enjoying the sound quality these buds offer. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. We noted your concerns about the noise cancellation as well as the battery life. For the ANC we recommend making sure you are using the correct bud tip size and are wearing them properly. The Galaxy Buds3 Pro offers up to 26 hours of playback time per charge, extendable to 30 hours with a fully charged case. You can also make a few adjustments to help conserve battery life. For example, store the earbuds in the charging case with the cover closed when not in use, and adjust notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you're using iOS. If this persists after doing so, please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 2, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Upgraded buds

Excellent buds and easy connect to my phone. A great quality of sound using music and very clear on a phone conversation

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992