Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Hung. To ensure a secure and comfortable fit, it is important to use the right size ear tips, as they come in various sizes to accommodate different ear shapes. A proper fit minimizes gaps between the ear and the earbud, which helps prevent sound leaks and enhances audio quality. If you need assistance with changing the tips, you can find a helpful guide in the link provided. Once you have selected the appropriate ear tips, check the bottom of the earbuds for the directional marks indicating L for left and R for right. Insert the right bud into your right ear with the R facing you and do the same for the left bud. Angle the earbuds slightly so that the microphone points towards your mouth for better clarity, and adjust them until they feel comfortable. Additionally, running an earbud fit test in the Galaxy Wearable app can help ensure you have the ideal fit. We hope these tips enhance your experience with the Galaxy Buds3 Pro. If you have further questions, please feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003496/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your review, Richie! I’m thrilled to hear that you love the sound quality of your Galaxy Buds3 Pro and are impressed with the long-lasting battery life. It's great to see that you noticed the automatic sound drop when you're talking to someone. With options like Ambient sound, Adaptive sound, and Active noise canceling, you can enjoy perfect audio whether you’re listening to music or on a call. If you want to customize your experience even further, you can always explore the Galaxy Wearable app to manually enable these options to suit your preferences. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Eddie. We're thrilled to see that you find the sound quality amazing and appreciate the seamless integration with your Samsung devices. To address your concern about the fit, it's essential to use the right-sized ear tips for your ears, as the Buds3 Pro comes with various options. A proper fit helps avoid sound leaks and ensures optimal audio quality. If you need instructions on changing the tips, be sure to check our guide for the Buds3 Pro. Once you have the right tips on, look for the directional marks on the earbuds—“L” for left and “R” for right. Insert the right bud into your right ear with the R facing you and the left bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone points towards your mouth, and adjust them by rotating until they feel right. You can also run an earbud fit test in the Galaxy Wearable app to confirm you have the proper fit. We're here to help you get the best experience possible while enjoying your favorite music, so if you have any more feedback or need assistance, don’t hesitate to reach out to us at Samsung Support. Happy listening! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus