Hi Elliott! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We're happy to see that you love the sound of these buds, but we'd like to make sure you get the right fit. While the sound quality and features truly are exceptional, achieving the perfect fit is essential for the best experience. To help with that, we recommend running the Earbud Fit Test in the Galaxy Wearable app. It can assist you in finding the perfect fit for your ears, ensuring that the buds stay secure while you enjoy your favorite tunes. We're always here to help enhance your listening experience, so if you need any more help or tips, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! We're glad you think they’re good so far. If you're facing challenges with the left earbud, it might be caused by dust on the contacts. Try gently cleaning both the earbuds and the charging case with a soft, dry cloth. We want you to fully enjoy all the features, like Active Noise Cancellation and great sound quality. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Arst. We’re ecstatic to see that you appreciate the excellent sound quality these buds provide. Comfort is important, and it can definitely vary depending on ear shape. To enhance your experience, we recommend trying out the various ear tips that come with the Buds3 Pro. Finding the right size can help eliminate any gaps, ensuring a snug fit and preventing discomfort. If you need help with changing the tips, our guide provides step-by-step instructions to make it easy. Once you have the right tips in place, make sure to insert the earbuds correctly. The directional marks on the earbuds indicate the right and left sides. Placing the R bud in your right ear and the L bud in your left ear is essential for optimal performance. You can also adjust the angle slightly to make sure the microphone is positioned correctly, pointing towards your mouth for clearer calls. Additionally, you might consider using the Galaxy Wearable app to run an earbud fit test. This feature will help you confirm that you have the best fit, ensuring a comfortable listening experience. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus