Hello There, Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re happy to hear you’re enjoying them and hope you’re experiencing excellent sound quality, a better fit, and longer battery life. We appreciate your feedback and value having you as part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Brandon. We truly appreciate your feedback and want to ensure you get the most out of your experience. To enhance the fit and performance, we recommend starting with the various sized ear tips that come with the Buds3 Pro. Having the right size can help avoid discomfort and sound issues, as the tips should fit snugly in your ears without gaps to eliminate sound leakage and provide optimal audio quality. If you need assistance changing the tips, you can refer to our guide on Samsung's website for detailed instructions. Once you've selected the best-fitting ear tips, please check the bottom of the earbuds for directional marks; you'll see an "L" for the left ear and an "R" for the right ear. Insert the right bud (R) into your right ear with the "R" facing you, and the left bud (L) into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphone on the bottom points towards your mouth instead of straight down. You can adjust the buds by rotating them slightly forward and backward until they feel just right. Additionally, we offer an earbud fit test in the Galaxy Wearable app, which can help ensure you have a proper fit for the best possible sound experience. Regarding the pinch controls, we encourage you to check out the link attached to learn more about the pinch controls. We hope these tips help you enhance your experience with the Galaxy Buds3 Pro! If you have any further questions, please feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/ca/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Scott, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the touch settingsof your device are to you every day. If you are finding these new features uncomfortable for your usage, we have provided a link to the full device manual to help you discover the voice settings you can use help control your earbuds. This manual will also help you with the exact location and functionality of the touch settings. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Christian. We appreciate your candid feedback and are glad to hear that you enjoy the sound quality. The Galaxy Buds3 Pro are designed to provide an enhanced listening experience with features like Adaptive Equalizer with Galaxy AI, which tailors your sound based on how you wear your Buds so you can enjoy immersive audio while on the go. If you find that the volume could be louder, we recommend adjusting the volume settings on your phone and within the Galaxy Wearable app to ensure you're getting the best possible audio experience. As for the design, we understand that aesthetics are important, and we appreciate your perspective. The Galaxy Buds3 Pro offer a sleek and modern look, and we continuously strive to improve the design of our products based on customer feedback. If you have any questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus