Thank you so much for your feedback, Stephanie! We’re elated to see that you love the Galaxy Buds3 Pro and that they fit so comfortably in your ears. Our all-new design is engineered for optimal sound, featuring small, angled heads that ensure a snug fit during any activity. Plus, the accented Blade Lights allow you to express your unique style while enjoying an immersive audio experience. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Ma ko, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important it is to you to be able to locate your earbuds when you have left them behind during the day. We have provided a link to an article to help you reset your earbuds to see if this can resolve this matter. We have also shared a link to the Samsung Support Team if this experience continues and you would like one on one assistance. We appreciate you being a Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Andrei, we appreciate your feedback on your new Samsung Galaxy Buds3 Pro. We understand how intrusive the changing of the audio setting can be, and we would love to help you troubleshoot this experience. We have provided a link to an article to help you with the ANC setting specifically, and to the full device manaul to help you adjust any settings to help you best align your device to your preferences. Lastly, we have shared a link to the Samsung Support Team if you have questions or would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages