Hello Kerry Kaberga, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important it is to our customers to feel that they have made a good investment in their chosen devices. Without knowing what features you are referring to specifically, we have provided a link to the full device manual to help you best align your earbuds to your preferences. We have also shared a link to the Samsung Support Team if you are ever interested in one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback on the Galaxy Buds3 Pro, Denys! It's great to know that you like the sound quality they provide, but we understand how frustrating charging challenges can be. We want you to get the most out of your earbuds, so we encourage you to check out the link below for tips on troubleshooting when your buds won’t charge. We're here to help you enjoy your listening experience to the fullest! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you with this. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info

Thank you for sharing your experience with the Galaxy Buds3 Pro, Michael! We appreciate your feedback on the fit and noise cancellation. Getting the right fit is essential for maximizing the noise cancellation features, and we’ll include a link below with helpful tips to help you achieve that! For the charging after workouts, we recommend cleaning and drying your buds thoroughly, as moisture can affect their performance. If you have any other questions or need assistance, don’t hesitate to reach out to Samsung Support. We’re always here to help! -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear) https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Dlink, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the great audio quality and features of your new earbuds. We have provided a link to an article to help you with the placement of your earbuds, and another link to a video to help you change the ear tips with ease to align to your ears. We also recommend using the Samsung Wearables App to perform a fit test with your earbuds. We have lastly shared a link to the Samsung Support Team if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages