Hey there, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are enjoying the audio quality of your earbuds, and we would love to help you with the fit and changing the accessories when needed. We have provided a link to a video to help you change the ear tips. We have also shared a link to the Samsung Support Team. These experts can be reached through chat to resolve the matter with you one on one. We appreciate you being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback on the Galaxy Buds3 Pro, Mateo! We’re delighted to hear that you are enjoying the great sound quality your buds offer. The Buds3 Pro features a refreshed look and revolutionary sound, designed for true audio lovers. With a comfortable new shape and improved hardware, these earbuds provide the high-resolution audio experience you have been craving. Regarding the fit of the left earbud, we understand that comfort is key for an optimal listening experience. The Buds3 Pro come with various eartip sizes designed to ensure a snug and comfortable fit for everyone. We recommend trying the different sizes and running the fit test available in the Galaxy Wearable app. This test can help you determine if the earbuds are seated properly for the best audio experience. Your buds come with great features, such as advanced active noise cancellation, which works best when the earbuds create a proper seal in your ears. We want to ensure you get the best performance out of your buds. If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Enjoy your music! smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello JayP, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are overall pleased with the audio quality of your earbuds, and we would be thrilled to help you troubleshoot the interruption to your listening experience you mention. We have shared a lihnk to the Samsung Support Team to help you directly in this matter. You can work with them directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages