Thanks for sharing your feedback on the Galaxy Buds3 Pro, T Mo! It’s great to see that they fit comfortably in your ears. We designed them with an ergonomic shape to ensure a snug fit for extended wear, so your comfort is really important to us! We’re especially pleased to see you appreciate the Adaptive Sound technology. One of the standout features of the Buds3 Pro is its intuitive noise cancellation, which intuitively adjusts based on your environment. This allows you to immerse yourself in your music or stay aware of your surroundings whenever you need to. And we couldn’t agree more about the sound quality! With 24-bit Hi-Fi audio and improved drivers, the Galaxy Buds3 Pro delivers rich and dynamic sound for an amazing listening experience. We truly value your feedback and are thrilled you’re enjoying your Buds3 Pro! If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds Pro 3, Damon! We’re thrilled to see that you love almost everything about them! The Galaxy Buds Pro 3 are designed to deliver powerful sound quality and immersive audio experiences, featuring advanced Active Noise Cancellation technology that aims to make every moment with your earbuds outstanding. We appreciate your feedback about the occasional hiss. If you ever experience this, we recommend ensuring that your earbuds are updated to the latest software to optimize performance. You can also try resetting your buds. Your experience matters to us, and we’re committed to ensuring you enjoy your Galaxy Buds Pro 3 to the fullest! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Chris! We understand that the new pinch control feature can feel different compared to the previous model. This innovative approach is designed to give you a more intuitive way to manage your music and phone calls. However, if you’re having trouble with responsiveness when using the pinch or swipe controls, we recommend checking out our troubleshooting guide in the link attached. We're glad to see you enjoy the sound quality, and we hope you continue to explore all the features the Galaxy Buds3 Pro has to offer! For any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, David. We understand that finding the right fit is crucial for an optimal listening experience, and it sounds like you’ve already tried the additional ear tips. To help you achieve a better seal, please check the bottom of each earbud for directional marks – you'll see an "L" for the left bud and an "R" for the right bud. Make sure to insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. Also, angling the earbud slightly so that the microphone is pointing towards your mouth (instead of straight down) can enhance your experience. Feel free to adjust the buds by rotating them forwards and backwards until you find the fit that feels just right. We’re here to ensure you get the most out of your Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey nhatthien0488, Thank you for sharing your experience with the Galaxy Buds3 Pro. The smooth connectivity and personalized sound tuning are essential aspects of the Galaxy Buds3 Pro experience. When Galaxy AI enhances these features, it truly elevates everyday listening. We appreciate you being a valued Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages