Thank you for sharing your candid experience with the Galaxy Buds3 Pro. We understand how frustrating it can be to hear static in the earbuds, especially after only using them a few times. To improve your experience, we suggest checking for software updates for both your earbuds and the connected device. Keeping everything updated can really enhance performance. Additionally, trying a restart or resetting your Galaxy Buds might help clear up any static sounds. Please refer to the attached link for additional troubleshooting options if needed. We hope these tips help you resolve this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01211003/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your thoughtful review, Mario! We love to see that you’re enjoying the sound quality, build, and connection of the Galaxy Buds3 Pro. It's great to know that the versatility of sound modes and options aligns with your personal taste. With their adaptive sound features, the Buds3 Pro really caters to different environments, whether you're at home, in a café, or on a busy street. Your insights help us continue to refine and enhance our products. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus