Hey Andrew! Thank you for your feedback on the Galaxy Buds3 Pro. We noted your feedback regarding the tracking and locating features for the case. If you misplace your phone, tablet, watch, or even your earbuds, there's no need to worry. The Find My Mobile feature lets you lock or unlock your device, locate it, or, in the worst-case scenario, completely wipe your data. This includes your Samsung Pay information, which can also be locked or erased remotely. Additionally, similar services are available for your watch and earbuds through the Galaxy Wearable app. While the case currently does not have a tracking feature when it's closed, your input is valuable to us, and we'll consider it for future updates. Once again, we appreciate your feedback. If you need any assistance or have further questions, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Yubesh, thank you for sharing your thoughts on your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you are overall happy with the audio quality and features of your new earbuds. We have provided a link to an article to help you with the fit of your earbuds, and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey MarkW, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a brand new device that is not aligning with your expectations. We have provided links to articles to help you with the fit and the ANC setting. We also recommend using the Samsung Wearables App and the sliding ANC setting that has been introduced with these new earbuds to adjust the intensity to your preference. We also recommend performing a fit test with your earbuds while they are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello DIOs, we appreciate you takking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you with the battery of your device, and have provided a link to an article to help you with the different features and settings and how this can affect your battery life. Without knowing the details of your experience with your battery, we have also shared a link to the Samsung Support Team if you believe the battery of your earbuds is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds3 Pro, Ccris! We appreciate your feedback regarding the noise you hear when using both earbuds at the same time. When Active Noise Cancelling, Adaptive, or Ambient Sound is enabled, the sub-microphone adjusts the sound based on the noise control mode. However, if you touch or cover the area around the sub-microphone while putting the earbuds on or taking them off, it can inadvertently cause a beeping or howling noise. We also recommend resetting the earbuds through the Wearable app, as this can help resolve any ongoing concerns. If this continues after trying this, please reach out to Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus