Thank you for your feedback, Jared! We are so glad to see that you love the Galaxy Buds3 Pro and think they're the best buds yet! It’s great to see that you've found the perfect pair. The Adaptive Equalizer with Galaxy AI is an exceptional feature that provides high-quality sound, adjusting based on how you wear them. This ensures that you can enjoy your music exactly as it was meant to be heard. We appreciate that you took advantage of the trade-in deal, as it’s a great way to upgrade your audio experience. If you have any more thoughts or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Gustavo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the uninterrupted listening experience is to you with your earbuds, and we are always happy to help our customers acheive this goal. We have provided a link to two articles to help you with the connection of your earbuds, and another to a video to help you change the ear tips. We hope you have found a pair of earbuds that gives you the immersion you are seeking. Thank you for being a Samsung customer, and don't hesitate to reach out to us again with questions or additional feedback on all of your Samsung products. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages