Thank you for your awesome feedback, Steph! We appreciate your insights and understand that adjusting to design changes can take some time. The refreshed look of the Galaxy Buds3 Pro is just one of the ways we aim to enhance your experience. We’re also proud of the revolutionary sound quality that the Galaxy Buds3 Pro provides. Designed for true audio lovers, the comfortable new shape and improved hardware deliver the high-resolution audio experience your ears have been craving. If you have any further questions or concerns while you get acclimated, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback, Aks! It’s great to see that you are enjoying the voice quality of your Galaxy Buds3 Pro. As a reminder, these earbuds offer up to 26 hours of playtime per charge, and with a fully charged case, you can extend that to an impressive 30 hours. To help you get the most out of your earbuds, consider a few tips to conserve battery life. Always keep your earbuds in the charging case with the cover closed when not in use, and adjust your notification settings via the Galaxy Wearable app on Android or the Galaxy Buds app on iOS. We’ll be attaching a link at the end of this response to assist you in finding the best fit with your buds. Your comfort and listening experience truly matter to us! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Trevor, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you change the ear tips and troubleshoot the audio quality of your earbuds at your convenience. We have shared links to articles to help you troubleshoot these from the comfort of your home, as well as to the Samsung Support Team. You can work with these experts through chat to ensure you have the best experience possible with your new earbuds. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Sync the Samsung earbuds to each other https://www.samsung.com/us/support/troubleshooting/TSG01218102/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages