Hi there Hefaqui, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are enthused to hear you are overall pleased with the features and functionality of your new earbuds. We have provided a link to the Samsung Support Team if you would like to speak to them one on one about the vibration you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Adam Townsend, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you found these to be an improvement over prior generations of earbuds, and we would love nothing more than to help you troubleshoot any frustration you may be experiencing with your device. Without knowing the specifics of your experience, we have provided links to the full device manual and Samsung Support Team. These resources can help you resolve any experience that may be causing frustration and have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback! We're thrilled to see that you’re enjoying the impressive frequency range of the Galaxy Buds3 Pro, Jgbrown41. We're always looking for ways to improve that experience. With its enhanced 2-Way speaker featuring a new woofer and tweeter, you’ll be able to hear even the tiniest details in your music, making every listen more immersive. If you’re experiencing any challenges with your buds falling out, be sure to try out the additional earbud tips included in the package. You can also use the Fit Test available in the Wearable app to ensure you have the best fit for optimal performance. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus