Hello Ian F, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you were intially pleased with the redesigned appearance and features of your new earbuds. We are also pleased to hear that you were able to use the included additional ear tips to get the perfect fit for you duriing your daily activities regardless of intensity. Please, don't hesitate to reach out to us at any time if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro, SaiJ. We always look forward to hearing from our customers. It's awesome to see that you think that the audio quality is great but we see that you may have some concerns about the quality of the materials. The Buds3 Pro is made from polycarbonate (PC) for the body, aluminum (AL) for the main speaker mesh, and stainless steel for the port mesh. We value your input and hope that you continue to enjoy your experience with your buds. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus