Hello Wally, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how exciting it is for our customers to use specific features with their new device. We would love to help you troubleshoot this experience if you would like, and have provided a link below to the Samsung Support Team. These experts can work with you one on one to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Dr Ron, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the ideal fit of your earbuds is to you every day for prolonged usage and enjoyment. We recommend using the Samsung Wearables App to perform a fit test to see what recommendations are made for the ear tip size and maximize the ANC setting as well. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback on the Galaxy Buds3 Pro, Lex! We love to hear you're enjoying the amazing sound, great fit, and seamless connectivity paired with your Galaxy 24 Ultra. Regarding the battery life, the Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, and this can be extended to up to 30 hours with a fully charged case. We recommend a couple of tips to help conserve battery power when you need it most. Make sure to keep your earbuds in the charging case with the cover closed when not in use, and adjust the notification settings from the Galaxy Wearable app on your connected phone. If you're using iOS, you can also adjust these settings in the Galaxy Buds app. With these adjustments, you can maximize your listening experience. If for need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus