Hello Ryan, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you troubleshoot any frustration you are experiencing with your earbuds and have the best experience possible. We have provided links to the full device manual and the Samsung Support Team to help adjust any settings and ensure your pinch functionality operates as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for providing your feedback on the Galaxy Buds3, Ricardo. We're glad to hear that you find them beautiful and appealing overall. We understand that battery life is crucial for a seamless listening experience, and the Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, extending to 30 hours with a fully charged case. Features like Ambient Aware and Active Noise Cancellation enhance your audio experience, allowing for clear music and calls regardless of your surroundings. To conserve battery life, keep the earbuds in the charging case with the cover closed when not in use, and adjust notification settings through the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you're using iOS. These tips can help you maximize your listening time. We appreciate your insights and hope you'll continue to enjoy the exceptional sound quality and comfort that the Galaxy Buds3 offers! If you have any more questions or need assistance, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Regina G, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important lasting battery with your device is to you every day. This device is designed to last Up to 7.0/30hr(ANC Off) and Up to 6.0/26hr(ANC On). The 30 hours or 26 hours you see is with the additional battery from the charging case included with your device. If this is not your experience, we have provided a link to the Samsung Support Team to offer additional troubleshooting assistance and help you work towards a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages