Hi there Guardians of the Galaxy, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are so pleased with the use of these earbuds, and we would be ecstatic to help you with the fit to have the best possible experience. We have provided a link to an article that highlights the ideal placement of your earbuds, and recommend using the Samsung Wearables App as a follow up with a fit test. We have also shared a link to the Samsung Support Team if you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Taylor, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you every day. If you have already tried to adjust the audio settings inside the program directly, we have provided a link to the Samsung Support Team. These experts can work with you one on one through chat to resolve any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages