Hey Rloowey, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the features and overall usage of your earbuds. We would love to help you with the ANC setting you are using during your louder commute or other experiences. In the Samsung Wearables App you can adjust the ANC intensity with a sliding scale. We have provided a link to the full device manual to help you with this setting. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro, Nestor. The Galaxy Buds3 Pro is designed to provide an immersive sound experience with intelligent Active Noise Cancellation, allowing you to enjoy your music or calls without distractions. Plus, with their comfortable fit and long-lasting battery life, you can enjoy your listening experience all day long. We hate to see that you've had some challenges with your call sound quality. Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus