Hello to you TMTM, Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. It’s the position of the speaker to the microphone that creates a loopback sound when disengaged. We hope that having an understanding helps a bit. If it becomes concerning, please reach out to our Samsung Support Team for assistance. Your feedback is valuable to us, and we are grateful to have you as a part of the Samsung community. Samsung earbud has a static noise https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=Reset%20your%20earbuds.,will%20automatically%20enter%20pairing%20mode. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your candid experience with the Galaxy Buds3 Pro. We understand how frustrating it can be to hear static in the earbuds, especially after only using them a few times. To improve your experience, we suggest checking for software updates for both your earbuds and the connected device. Keeping everything updated can really enhance performance. Additionally, trying a restart or resetting your Galaxy Buds might help clear up any static sounds. Please refer to the attached link for additional troubleshooting options if needed. We hope these tips help you resolve this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01211003/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, L Wade. We love to see that you are enjoying the excellent noise reduction and the sound quality as a whole. The Buds3 Pro features an Enhanced 2-Way Speaker, which includes an improved woofer and tweeter. This design provides a wide frequency response, allowing you to hear the subtle details in your music. We're glad to know that you're happy with your buds, and if you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Your feedback on the Galaxy Buds3 Pro is greatly appreciated, Yesly. We're glad to see that you love the sound quality and noise cancellation feature! Powered by our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allow you to experience a broad spectrum of sound. An enhanced woofer and tweeter with a wide frequency response reveal the minute details in your music. We hope you continue to enjoy the sound quality and features of your buds. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your wonderful feedback, Dave! It’s amazing to see that your wife is enjoying the Galaxy Buds3 Pro so much. The fact that she can hear notes she’s never heard before truly highlights the incredible sound quality these buds provide. With our first-ever, independently controlled woofer and tweeter, the Dual Amplifier technology really makes a difference. It allows listeners to experience a broad spectrum of sound that truly brings music to life. We’re thrilled that she’s able to appreciate these beautifully detailed notes! If you guys ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate your feedback regarding the Galaxy Buds3 Pro. The Buds3 Pro are made to provide a snug fit with the new stem design, and we want you to have the best experience possible and be able to utilize your buds. To ensure optimal audio quality and minimize sound leaks, it's important to use the correct size ear tips, making sure there’s no gap between the ear tip and your ear. You can refer to our guide for instructions on changing the tips. Once you have the appropriate tips, check the earbuds for directional marks—“R” for the right earbud and “L” for the left. Insert the right bud into your right ear with the “R” facing you, and the left bud into your left ear with the “L” facing you. Angle the earbud slightly so that the microphone points toward your mouth, and adjust the fit by rotating them until comfortable. Additionally, consider running an earbud fit test to verify that you have the proper fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus