Thank you for sharing your experience with the Galaxy Buds3 Pro, Ebin! We’re glad to see that you love the design and that they fit perfectly in your ears. We understand how it can be inconvenient when the connection to your phone drops. If your Galaxy Buds are disconnecting frequently, it may be due to a poor Bluetooth connection or how the earbuds are being worn. We recommend checking that the earbuds are properly inserted into your ears, ensuring your Bluetooth connection is secure, and making sure the earbuds' software is up-to-date. For more options to help troubleshoot, please check out the link below. If this continues, feel free to reach out to us at Samsung Support! We’re here to assist you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Your feedback on the Galaxy Buds3 Pro is greatly appreciated, Yesly. We're glad to see that you love the sound quality and noise cancellation feature! Powered by our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allow you to experience a broad spectrum of sound. An enhanced woofer and tweeter with a wide frequency response reveal the minute details in your music. We hope you continue to enjoy the sound quality and features of your buds. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to us, Starlet. We appreciate you sharing your thoughts on the Galaxy Buds3 Pro. We love to see that you use them at work, but we want you to be able to enjoy every aspect of your buds. The Galaxy Buds3 Pro can last up to 26 hours on a single charge, and you can get up to 30 hours when using a fully charged case. To save battery life and make sure your earbuds last when you need them at work, keep them in the charging case with the lid closed when you're not using them. Also, you can change the notification settings in the Galaxy Wearable app if you have an Android phone, or in the Galaxy Buds app if you use iOS. Also, be sure to check the Wearable app for any updates for your buds and the connected device. These easy steps will help you get the most out of your earbuds’ battery. If you continue to experience this, don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We always look forward to hearing from our customers. We understand you are having some challenges finding the right fit for your buds. We encourage you to explore options like trying out the different-sized bud tips included with your device. Additionally, you can use the fit test available in the Wearable app to help ensure a better fit. If you have any further questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus