It's awesome to hear from you, James. We really appreciate your honest feedback on the Galaxy Buds3 Pro. We love to see that you're loving the upgrade from the Galaxy Buds2 Pro. It's great to know that the sound has been incredible for you and that the ANC has been wonderful as well. The Buds3 Pro lets you customize sound settings for different apps. You can swipe down to quickly adjust your equalizer (EQ) and noise control from the Quick Settings panel. Your custom settings are saved for each app, so whether you're using 360 Audio on YouTube or bass boost on Spotify, your audio experience remains tailored to your preferences. We hope you continue to have a great experience. If you have any questions or concerns at all, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Nicholas! We appreciate your feedback and want to ensure that you have the best experience with your Galaxy Buds3 Pro. It’s important to us that every feature meets your expectations, and we’d love to understand more about your experience with the noise cancellation feature. Please reach out to us at Samsung Support so we can gather more information and assist you further. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback. If you're having trouble connecting your Buds to your phone, getting them to sync again is often a straightforward process. A quick restart of the earbuds, resetting the Bluetooth connection, or making sure the Galaxy Wearable app is updated can typically do the trick. Your experience matters to us, and we know how important it is for your audio to work flawlessly. To assist you further, we'll include a link at the end of this response for troubleshooting steps tailored for your Galaxy Buds3 Pro. If you have any more questions or need anything else, please feel free to reach out to us at Samsung Support. We’re here to help! -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Denys! It's great to know that you like the sound quality they provide, but we understand how frustrating charging challenges can be. We want you to get the most out of your earbuds, so we encourage you to check out the link below for tips on troubleshooting when your buds won’t charge. We're here to help you enjoy your listening experience to the fullest! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you with this. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, L Wade. We love to see that you are enjoying the excellent noise reduction and the sound quality as a whole. The Buds3 Pro features an Enhanced 2-Way Speaker, which includes an improved woofer and tweeter. This design provides a wide frequency response, allowing you to hear the subtle details in your music. We're glad to know that you're happy with your buds, and if you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your wonderful review, Yuliia! We're glad to see that you're very satisfied with the Galaxy Buds3 Pro. It’s great to know they work well for you, and that you appreciate the sound quality and noise isolation. You can easily turn on noise cancellation by simply pinching the buds or through your phone settings. The Galaxy Buds3 Pro also comes with some amazing features like Ambient sound, Adaptive sound, and Active noise canceling, which can be automatically adjusted for the best listening experience, whether you’re enjoying music or taking calls. You can also customize these settings manually using the Galaxy Wearable app for even more control. If you ever have any questions or need assistance with your Galaxy Buds3 Pro, don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus