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Verified Purchase
Great futures and uncomfortable fit
The item has great futures and the quality of the sound is perfect, however, its shape is porlorly worked on. It does not fit comfortably for someone like me that is very active and do lot of running. When i sweat they started falling off as they wont hold anymore, compare to buds pro 2.
Hi there Buds pro 3, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you have the best experience possible with your earbuds and troubleshoot a comfortable and secure fit. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to best align to your ears. We also recommend performing a fit test in the Samsung Wearables App. We have provided a link to the Samsung Support Team to offer additional assistance if this continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Poor fit, poorly designed app
Very nice charger/case -- how's that for faint praise. Bought a set of ear cushions to improve the fit, but I can't figure out how to remove the original cushions and install new ones. When the app is in Ambient mode -- so I can hear what's going on around me as well as listen to music -- the software in the buds is too stupid to chop sharp sound spikes, like dropping a spoon in a glass bowl: OUCH! Samsung hasn't figured out that it's not just fire engines I need to hear when I'm wearing the buds.
Thanks for taking the time to share your feedback with the Galaxy Buds3 Pro, Kathy. The Buds3 Pro comes with a sleek charging case that not only protects the earbuds but also supports wired and wireless charging for added convenience. To replace the ear tips, turn over the ear tip inserted into the earbud and vertically pull on the middle part to remove it. Align the protruding part on the speaker of the earbud with the groove of the new ear tip and push it in until it clicks into place. The Ambient sound mode is designed to enhance awareness of surroundings, but sharp sound spikes may still be noticeable. Adjusting the noise control intensity through the Galaxy Wearable app might help improve your experience. It’s great to see you exploring all the features! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Expected it to be a little better
After having owned and used Galaxy Buds 2 pro, the Galaxy buds 3 pro sound more bass heavy. Due to this the buds are not able to deliver a more balanced sound. I anticipated buds 3 pro to be better than buds 2 pro. But I felt slightly disappointed. If only the battery life on buds 2 pro could be improved those would have proved to be one of the best buds in the market.
Hello Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand our customers have different preferences for the audio balance with their earbuds. We have provided a link to the full device manual to help you adjust the equalizer and audio profile to best align to your preferences. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Swing and a miss
When I got them, I liked the look and the LED features on the stems. What really blew me away was when I put them in my ears and turned on the ANC, EVERYTHING dissipeared. It was 1000% better than their last attempt. Of course, a recient software update got rid of practically all of the ANC. It is really not much better than them just in your ears. The previous generation is better. The music quality is on par or slightly better than the previous generation, but, can not get as loud. Battery life is about on par with the last gen as well. Overall I would rate this generation as pretty disapointing.
Hi August, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love hearing how much you initally loved all of the features and functionality of your new earbuds. We would love to help you restore that original experience you had at your convenience. We have provided a link to an article to help you with the software updates of your earbuds. We have also provided a link to the full device manual to help you with the features of the enhanced ANC settings available int he Samsung Wearables App. We have also shared a link to the Samsung Support Team if you continue to experience anything out of the ordinary with your device, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Worth the $$
I enjoy these ear buds, however the bass is not strong enough for my preference even with the boost bass setting selected. I also can't seem to grasp how to to turn them on when I inadvertently turn them on off by adjusting the ear buds in my ear. At 62 yo it will take sometime to figure it out. The buds are stylish, sleek & great fit.
Hi James! The Galaxy Buds3 Pro features an enhanced 2-way speaker system with an independently controlled woofer and tweeter for a balanced audio experience. While the bass boost setting enhances low frequencies, preferences can vary. To turn the earbuds back on after they’ve been turned off, simply place them in the charging case and close the lid for a moment, then remove them to reconnect. It’s wonderful to see how much you’re enjoying their sleek futuristic look and comfortable fit! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Good purchase.
Excellent noise cancelation. Battery life is in range with expectations. Light and comfortable to use. Yes after a very long time gets somewhat uncomfortable just as any other. Pass-thru mode and the adaptive mode are a definite plus. The protective case that I got with it is very good looking but then I need to position it very well on the wireless charging station or it won't work.
Verified Purchase
A high-quality headset with one minor drawback.
The audio quality and design are excellent, and the lightweight construction ensures a comfortable fit. The connection is stable and reliable. However, it would be beneficial to have the option to activate the light from within the Wear APP, as it can be challenging to activate it from the stem at times. Despite this minor inconvenience, the headset offers an impressive battery life and overall performs exceptionally well.
Verified Purchase
Quality assurance guaranteed
Not usually a review given person but I loved them the day I got them and haven’t stopped using them since. I love that I don’t have to touch them to stop, play, or skip a song and can just say the command. The sound quality is perfect but the only thing I have a issue with is the voice commands, I have to repeat them depending how loud my environment is and it’s irritating sometimes but they work pretty well!
Verified Purchase
New features, but also new problems.
The Buds3 Pro earbuds have awesome features and sound/call quality. The adaptive ambient sound with automatic volume dampening is very helpful, and call quality while commuting in my noisy vehicle bests any other set of earbuds I have owned previously. However, none of the ear tips provided seem to create a seal secure enough to keep the earbuds from sliding out of the ear over time, indicating room for improvement in design. The Buds+ design achieved a great balance between sound and a secure fit, and while the Buds Live provided the ultimate experience with a secure fit, they leaked too much sound and did not provide the best listening experience unless you prefer the live (true ambient sound) experience they were designed for. Perhaps incorporating the rubber wing-like piece found on the Buds+ with the design of the next Buds Pro might be an improvement. Additionally, the squeal upon touch that appears seemingly by random with the Buds3 Pro is truly upsetting. Some users have noted that it only happens when touching the microphones, but I have tried avoiding the mics and have still experienced this unsettling and harsh noise. Overall, I am happy with my purchase, and hopeful that Samsung will continue to improve upon their earbuds and achieve an even better product next time around. Improved battery life would also be appreciated, but I recognize the tradeoff when you have adaptive and/or automatic features available and enabled.
Hi there Michael, thank you for taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro. We are so happy to hear how awesome you are finding the enhanced features and audio quality of your new earbuds. We would love to help you troubleshoot the audio quality you mention with the occasional squeal and have provided a link to a troubleshooting article. We have also shared a link to the Samsung Support Team if you have any questions or would like additional troubleshooting assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Is best earbuds at samsung has made
I like these. Headphones a lot.I especially like how it can automatically switch transparent mode.When taking a call makes a lot easier and I seem to hear people a lot better and I don't talk very loud because i hear my voice. The sound is very good. And I have. Not had any problems with the battery life. I've had other Samsung earbuds that I did not like so much.But these are very comfortable.I could even sleep with them in.