Hello Try4ad, Thank you for sharing your experience with your Galaxy Buds3 Pro. First and foremost, the Galaxy Buds3 Pro design is intended to allow for a comfortable fit in your ear. We recommend refraining from continuous use if they are causing you pain. Additionally, if the fit is not suiting your ears, you can change the tips to achieve a better fit. Ear shape matters, and it is essential to find an earbud that fits your preferences. When using features that require speaking into the earbuds, please ensure the microphone is positioned correctly to capture your voice. For more information on how to adjust your earbuds for optimal speaking performance, please refer to the link provided below. We thank you for your review. Thank you for being a part of the Samsung community. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Rob_L, we are grateful for your feedback on your Samsung Galaxy Buds3 Pro. We couldn't be happier to know you are so pleased with the audio quality and daily listening experience with your new earbuds. We have provided a link to the Samsung Support Team if you are curious about any potential options to help you with the fit. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We see that the fit might feel a bit uncomfortable compared to the Buds 2 Pro, and we truly appreciate your feedback on that. Comfort is important to us, and we’re continually working to enhance the user experience. We encourage you to try the fit test available in the Wearable app, which can help ensure you're getting the best seal and comfort. There are also additional tips provided with the buds that can enhance your overall experience. Regarding battery life, the Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. If you’re looking to maximize battery life, here are a couple of handy tips: make sure to keep them in the charging case with the lid closed when you’re not using them, and consider adjusting your notification settings through the Galaxy Wearable app to help conserve battery. Your satisfaction is important to us, and we hope these suggestions improve your experience with the Buds3 Pro. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus