Thank you so much for your feedback, Rosa! We’re thrilled to see that you love the sleek design of the Galaxy Buds3 Pro. These buds truly do stand out! We understand how frustrating it can be when earbuds don't fit as securely as you’d like. We've worked hard to create a comfortable listening experience, and we recommend trying out the different tip sizes that come with the buds to help you find that perfect fit. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Your experience is really important to us, and we’re always looking for ways to improve. If you have any other thoughts or suggestions, please do not hesitate to share them with us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's awesome to hear from you, James. We really appreciate your honest feedback on the Galaxy Buds3 Pro. We love to see that you're loving the upgrade from the Galaxy Buds2 Pro. It's great to know that the sound has been incredible for you and that the ANC has been wonderful as well. The Buds3 Pro lets you customize sound settings for different apps. You can swipe down to quickly adjust your equalizer (EQ) and noise control from the Quick Settings panel. Your custom settings are saved for each app, so whether you're using 360 Audio on YouTube or bass boost on Spotify, your audio experience remains tailored to your preferences. We hope you continue to have a great experience. If you have any questions or concerns at all, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus