Thank you for sharing your review of the Galaxy Buds3 Pro, Duby! It's great to see that you're enjoying the high-quality sound and effective noise-canceling capabilities. The automatic audio adjustments, such as Ambient Sound, Adaptive Sound, and Active Noise Canceling, are designed to enhance your listening experience, whether you’re listening to music or taking calls. We’re glad you’ve found value in the adaptive function. Remember, you can also manually enable these options through the Galaxy Wearable app for added customization. Your feedback is appreciated, and we’re committed to making your experience with the Galaxy Buds3 Pro as enjoyable as possible! For any concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Wils! We’re thrilled to know that you’re a fan of Samsung products. It’s great that you find these earbuds a little better when it comes to fit! The Galaxy Buds3 Pro are designed with an upgraded ergonomic shape, which helps ensure a more secure fit during use. We understand how frustrating it can be when earbuds don’t stay in place, so it’s fantastic to hear our improvements are making a difference for you. We're also glad that the earbuds are delivering on their promises. With features like Intelligent Active Noise Cancellation, 360 Audio, and an extended battery life, we're committed to enhancing your listening experience. If you have any further feedback or suggestions, please do not hesitate to reach out to us at Samsung Support.-Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your honest thoughts on the Galaxy Buds3 Pro, Jay! We're excited to see that you're enjoying the bass and having such a great experience with them. Don't forget, you can customize your sound settings for different apps. Just swipe down to quickly adjust your EQ and noise control from the Quick Settings panel. Your custom settings are saved for each app, so whether you're using 360 Audio on YouTube or bass boost on Spotify, you can keep your sound perfectly in tune with your vibe. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Crystal, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to be excited about brand new earbuds and not have them align to your needs and expectations. We have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if these resources do not help you resolve this experience, and would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages