Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Essie. It’s great to hear that you appreciate the sound quality! Our team has designed these earbuds with 24-bit audio to provide an immersive listening experience that enhances your favorite music and podcasts. We understand that getting accustomed to the touch controls can take some time. The Galaxy Buds3 Pro features customizable touch controls that allow you to easily play, pause, or skip tracks. If you haven't explored it yet, the Galaxy Wearable app can help you adjust these settings to suit your preferences better, making it easier to navigate your audio experience. Regarding the material quality, the Buds3 Pro was made to ensure a comfortable fit for extended wear. Plus, the IP57 water-resistant rating means they are designed to withstand splashes and sweat, making them suitable for various activities. You will need to make sure to wipe them down so they are free of liquids. We appreciate your feedback as it helps us improve. If you have any other questions or need assistance with the Buds3 Pro, please don’t hesitate to reach out to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your amazing feedback on the Galaxy Buds3 Pro. We are more than happy to see that they stand out for you, especially in terms of fit and battery life. It's fantastic to see that you are enjoying the exceptional noise-cancellation feature as well. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Jose. We always look forward to hearing from you. We love to see that you love the sound quality and features your buds provide. It's also great to see that you are pleased with the fit and battery life. The Galaxy Buds3 Pro allows you to enjoy a long-lasting battery life that keeps you in your groove for hours. They provide up to 30 hours of listening time with the charging case. Enjoy a refreshed look and revolutionary sound with our two-way speakers, featuring Ultra High-Quality Audio (24-bit / 96 kHz). Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Abdulla. We're please to see that you’re impressed with the call quality, as this is a key strength of these earbuds. Regarding the noise-canceling hum, this may occur if the sub-microphone on the earbuds detects sound or contact while Active Noise Cancellation (ANC) is enabled. To minimize this, ensure that the sub-microphone is not covered when wearing or adjusting the earbuds. Proper placement and avoiding obstruction around the microphone can help reduce the humming sound. We appreciate your feedback on the sound quality and bass. While the Galaxy Buds3 Pro deliver a well-rounded audio experience, you can enhance the bass response and overall sound profile by using the Galaxy Wearable app to adjust the equalizer settings to your preference. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus