Hello Wally, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how exciting it is for our customers to use specific features with their new device. We would love to help you troubleshoot this experience if you would like, and have provided a link below to the Samsung Support Team. These experts can work with you one on one to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

It's great to hear from you, Fredd. Thank you for your feedback on the Galaxy Buds3 Pro! We’re glad to see that you’re enjoying the sound quality. Our team put a lot of effort into creating an exceptional audio experience. It's great to know you’re taking advantage of the voice control feature! The ability to manage your music simply by saying things like “stop the music” really enhances the convenience and ease of use, especially when you're busy or on the go. We appreciate your support and hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Kins. We appreciate your feedback and want to ensure you have the best possible experience with your buds. We understand that comfort is crucial, especially for extended listening sessions. The Galaxy Buds3 Pro is designed with an ergonomic fit for long-lasting comfort, but we recognize that ear shape can vary from person to person. We recommend trying different ear tip sizes for a snugger fit, which can help keep the buds in place, even when lying on your side. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. The Galaxy Buds3 Pro features an advanced acoustic design for rich, high-fidelity audio. We hope you’re enjoying the sound experience! Your feedback means a lot to us, and we’re here to help you make the most out of your Galaxy Buds3 Pro. If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support.-Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus