We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Oscar. We always look forward to hearing from our valued customers. We hate to see that you've had a hard time getting your buds to fit correctly. The Galaxy Buds3 Pro come with different sizes of ear tips, so it’s important to ensure you’ve selected the right size for your ears. A snug fit without gaps is essential to prevent sound leaks and enhance audio quality. If you need guidance on changing the tips, please refer to our detailed guide. After you've fitted the correct tips, check the bottom of each earbud for the directional labels, "L" for left and "R" for right. Insert the "R" bud into your right ear and the "L" bud into your left ear, making sure the labels face you. Adjust the angle slightly so the microphone points toward your mouth, and feel free to rotate the buds until they fit comfortably. Lastly, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the ideal fit. If your buds arrived without the additional tips, we encourage you to reach out to us at Samsung Support so that we can look into what needs to be done to get this resolved. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello DIOs, we appreciate you takking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you with the battery of your device, and have provided a link to an article to help you with the different features and settings and how this can affect your battery life. Without knowing the details of your experience with your battery, we have also shared a link to the Samsung Support Team if you believe the battery of your earbuds is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback on the Galaxy Buds3 Pro, Jayman. We understand the importance of a secure fit and intuitive controls for an optimal listening experience. The Galaxy Buds3 Pro features an advanced ergonomic design and customizable ear tips to help ensure a comfortable fit. Additionally, the touch controls can be personalized to enhance your usability. Check out the link attached for tips to help you get a better fit with your Buds3 Pro. We appreciate your insights and hope to hear more from you in the future. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your fantastic review of the Galaxy Buds3 Pro, Cristian! We appreciate your feedback on the premium sound quality and active noise cancellation. The Buds are powered by our first-ever, independently controlled woofer and tweeter, which allows you to experience a broad spectrum of sound. It’s great to know you value their seamless integration with Galaxy devices. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus