Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Clint. It’s great to see that you appreciate the fit and design, as we focus on creating earbuds that are both comfortable and stylish. We value your feedback regarding the twisting of the buds so that you can put them in the case. It’s always helpful to know how we can improve. We’re glad the noise cancellation is working well for you. Once again, we appreciate your feedback and hope to hear more from you in the future. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We see that you may be having some difficulties regarding the new pinch controls. We're excited to let you know that the Buds3 Pro comes equipped with advanced Pinch Control and Swipe Control features to enhance your listening experience. With the Pinch Control, you can easily manage your music and calls. A single pinch allows you to play or pause your music, and a double pinch skips to the next track, while a triple pinch takes you back to the previous one. Additionally, by pinching and holding, you can activate a preset function or reject calls. The Swipe Control feature also adds great convenience, letting you adjust the volume effortlessly by swiping up or down on the earbuds. To make the most of these controls, be sure to use the Galaxy Wearable app, where you can enable or disable features according to your preference. You can access the settings menu conveniently when the charging case is open. If you ever need help with the controls, checking the app or referring to the user manual can provide guidance. We're dedicated to ensuring you have the best experience with your Galaxy Buds3 Pro! If you have any further questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi pcooper, We appreciate your input on the Galaxy Buds3 Pro. The Buds3 Pro feature advanced charging intelligence and adaptive sensors built to optimize battery performance and ensure consistent playback. Your feedback helps us enhance wireless charging precision and long-term functionality across future Galaxy audio products. If you feel your earbuds are not working properly, please reach out to our Samsung Support Team for warranty and repair location information. We thank you for your insight. Thank you for making Samsung your go to choice. uBreakiFix https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi TJ White, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable the comfortable fit of your earbuds is to your prolonged wear and enjoyment. We have provided a link to an article to help you with the wear of these redesigned earbuds, and recommend following up with a fit test. We have also provided a link to the Samsung Support Team if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages